• Report: #67905

Complaint Review: GCR Capital Commercial Finance

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  • Submitted: Tue, September 30, 2003
  • Updated: Mon, February 20, 2006

  • Reported By:Boca Raton Florida
GCR Capital Commercial Finance
200 9th Ave N., Ste. 130 Safety Harbor, Florida U.S.A.

GCR Capital Commercial Finance ripoff dishonest equipment lease tactics. Safety Harbor Florida

*UPDATE Employee: In Response to Allegations Against Our Company

*REBUTTAL Owner of company: Thug tactics, our company has done no wrong, our employees with violence!!

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GCR Capital guaranteed they had found an investor for a skatepark and climbing wall gym. Requested down payment (first, last and security) for the lease and after receiving money called us to say they could not get the loan approved because the investors thought the business had liability risks. After not returning calls, they offered to obtain a personal or business and a lease-back deal which we refused and requested for the money back and they said they would not do so because we pulled back.

After contacting BBB and State Attorney's Office, we found out that companies that provide leases do not fall under loan/bank laws. Be aware of companies that request a down payment and do not deliver.

Dercilio
Boca Raton, Florida
U.S.A.


This report was posted on Ripoff Report on 09/30/2003 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/GCR-Capital-Commercial-Finance/Safety-Harbor-Florida-34695/GCR-Capital-Commercial-Finance-ripoff-dishonest-equipment-lease-tactics-Safety-Harbor-Flo-67905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

In Response to Allegations Against Our Company

AUTHOR: Nicole - (U.S.A.)

GCR Capital receives sometimes as many 400 applications a month and last year alone funded almost 10 million dollars in applications for businesses across the country.

Although it is unpleasant to hear that some clients are unhappy with our company, obviously many more are extremely pleased with our services based on the amount of transactions we receive and fund.

We pride ourselves in working with several niche groups; once such group includes harder to fund transactions, who typically have less than average credit or time in business. Unfortunately these individuals also seem to be less likely to understand typical parameters or pratfalls of a business financing transaction and take normal problems extremely personally. Often we find misunderstandings ensue purely because someone did not take the time to read their contracts, or pass them to a qualified person for review if they did not understand them.

We do not believe we are exempt from mistakes and try extremely hard to make things right if that happens. However, we also deal with many problems from our clients that create hurdles that we try to work with. Leaving off the names of guarantors with bad credit, overestimation of time in business, wanting money for other than the reason stated, are typical things we see every day. The list could go on and on, but suffice it to say that each client believes that when they are doing something, that they are right in doing or feeling the way they do about the situation, and often their re-telling of the story is not exactly the way the notes in the files describe the situation. Belaboring this point can become a he-said, she said which rarely has value for either side. Typically we find it best to act within the parameters of the contract they signed in resolution, which may or may not make that client happy with the situation. As a small example, we have people who are unhappy when a refund does not include the processing fees; almost every leasing company, bank or financial institution charges a non-refundable processing fee. This is hardly unusual, or cause to believe that we are in some way unethical, and is very clear on our documentation.

My hope is that your readership realizes that there are two sides to every story. It is very difficult to see one's name in print citing a something negative, however experience has taught us that not every one will be happy, but we take pride in knowing that the list of happy clients far, far, exceeds those that feel they had a bad experience.

Sincerely,

Judy DiVincenzo, the Board of Directors, and the Staff of GCR Capital
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#2 REBUTTAL Owner of company

Thug tactics, our company has done no wrong, our employees with violence!!

AUTHOR: GCR - (U.S.A.)

These people have tried everything and are now resorting to this tactic because they have been told that our company has done no wrong each time. They have even threatened our employees with violence!! and this matter has been turned over to our attorney. They consistently mis-use terminology to promote their case, such as "investor" instead of "underwriter," or calling a Dun & Bradstreet report "an illicit tactic"! Or now saying we are investment brokers -we are not involved in any investment brokering!

The only reason I am responding to this at all is because it was posted on the Internet. The true details are lengthy, and complete.

Once again, our company cannot respond to "thug" tactics just because they are not happy. We will continue to follow our contractual agreement, which they reviewed and signed at their leisure. Thank you for the opportunity to respond.
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