• Report: #870299

Complaint Review: GCR Tire Center

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  • Submitted: Wed, April 18, 2012
  • Updated: Wed, April 18, 2012

  • Reported By: Ken — Elmira New York United States of America
GCR Tire Center
3160 Lake Road Horseheads, New York United States of America

GCR Tire Center Ripped-off/Scammed by GCR Tire Center Horseheads, New York

*General Comment: Because they can and they have no integrity.

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I was informed by a mechanic at repair shop that I should have my valve stem replaced on my right-front tire on my Jeep Commander as it was deteriorating from corrosion.  This mechanic informed me that the cost would probably be around $80 and unfortunately they don't do tire repair.  The high cost was due to my vehicle having a tire pressure monitoring system.

I decided to contact GCR Tire in Horseheads, NY and another tire repair service to have it repaired.  I was prepared to pay around $50-$100.  I called GCR Tire in Horseheads, NY and told them I need a valve stem replaced. GCR Tire in Horseheads, NY told me that could repair it right away.  The other shop was unavailable to do it that day.  So being free at that moment I went to GCR Tire Center in Horseheads, NY.

I took my Jeep Commander over to GCR Tire in Horseheads, NY.  Gave them the keys and waited in their waiting area.  The counter associate came back about 15 minutes later to tell me that my car had a tire pressure monitoring system and that replacing the valve stem on my tire was going to cost a little more.  He brought the sensor out to show me.  I said "sure, go ahead and repair it."  He said he would have to see if he could get the sensor first.  I said, "Ok".  He came to me after a few minutes and informed me that the sensor would arrive in about 30 minutes.  I waited about 15 minutes and got curious about how much they were going to charge me.  At this point, I have not been given a quote or verbal recognition of how much they are going to charge to do this work.  So I asked and he said that he would look it up.  A moment later, he came to me and told me around $200.  I though wow, thats ridiculously expensive.  I immediatly walked outside and called the other shop (not GCR Tire in Horseheads, NY) to get a price on the repair for my vehicle.  They (not GCR Tire in Horseheads, NY) said it costs a little more on the Jeeps; they (not GCR Tire in Horseheads, NY) said it would cost a total of around $70.  I told them (not GCR Tire in Horseheads, NY) that GCR Tire was charging me $200.  They (not GCR Tire in Horseheads, NY) asked me if they were replacing all 4 valve stems?  I said "No, just 1."  They (not GCR Tire in Horseheads, NY) were dumbfounded as to why they would charge that much.

I immediately went back in and told GCR Tire in Horseheads, NY to stop everything.  I made it very clear that I felt I was getting ripped off.  I also told GCR Tire in Horseheads, NY the price I got from the other garage and was told by another mechanic that it would cost around $80.  I asked why am I being charged 3X the amount that other garages are charging for this?  The counter associate at GCR Tire in Horseheads, NY was so dumbfounded that he thought he made a mistake in the quoted price.

A few moments later, a manager from GCR Tire in Horseheads, NY showed up and told me that they would have to charge me for the work they had already completed and for removal of the new valve stem.  I told GCR Tire in Horseheads, NY that I don't care, I will not be getting it repaired here at GCR Tire in Horseheads, NY.  They still charged me $87 for farting around.

I ended up getting it repaired at the other shop for $75 and still saved about $50 even after paying GCR Tire in Horseheads, NY $87 for nothing.

I have since called several area tire repair shops about the price of this repair and could not find one place charging even half the price GCR Tire in Horseheads, NY charges.

Why are GCR Tire Center in Horseheads, NY charging 3X what everyone else charges?  GCR Tire Center in Horseheads, NY are ripping people off!

This report was posted on Ripoff Report on 04/18/2012 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/GCR-Tire-Center/Horseheads-New-York-14845/GCR-Tire-Center-Ripped-offScammed-by-GCR-Tire-Center-Horseheads-New-York-870299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Because they can and they have no integrity.

AUTHOR: MartyMarsh - (United States of America)

   But besides that,they know that most people know nothing about cars,and they take advantage of that fact.Even though they shoot these high prices at you, most people go for it because they are for the most part stuck there and confused,so now they pay the high price just to get away from people like this and try to get there life back to normal.The only way to beat these people at there own game is,call around first and see if everyone elses price is in there neighborhood,which you did and it is the best thing you can do to beat these people.Anything to do with a car,you can just about count on being ripped off,because they know everyone needs there car.

   I have always worked on my own cars,but every once in awhile I get lazy and take it to someone and it turns in to a nightmare,that has probably been a half of a dozen times in 40 years.Every time I do it,I say what where you thinking.So yes being ripped off when it comes to a car is pretty much normal and I believe exspected,I know I exspect it.

   Best of luck and God Bless.

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