- Report: #964046
Complaint Review: GCU
| GCU
Phoenix, Arizona United States of America |
|
GCU Grand Canyon University Fraud, care only about MONEY and nothing else, They pretend to be nice, friendly, and caring, fill your ears with LIES until u fall in the trap and can't get out but keep paying Phoenix Arizona
*Consumer Comment: Feel Your Pain
*Author of original report: No help yet from GCU
*Consumer Comment: Was there any attempt to actually resolve this by Grand Canyon University?
*UPDATE Employee: Resolution
*Consumer Comment: not cool when jeanski posts own reports
*Author of original report: Thanks Jeanski - Buffalo
*Consumer Comment: Rania
*Consumer Comment: awwww you hurt my feelings jeanski
*Author of original report: True but ....
*Consumer Comment: The Outlaw Moron
*Consumer Comment: don't you just luv the know it all
*Consumer Comment: comment
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They made me wait 3 months for nothing, they didn't even bother to contact me about such disaster. I have 3 kids one is disabled with severe medical conditions, already got tons of stress and need to find a job ASAP. It has been 18 months now and yet nothing happened. I ended up with a $35,000 loan to FAFSA WITH NO DEGREE. I've still chasing them and all what I get is lies IF I hear anything from them.
This report was posted on Ripoff Report on 11/02/2012 09:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/GCU/Phoenix-Arizona-/GCU-Grand-Canyon-University-Fraud-care-only-about-MONEY-and-nothing-else-They-pretend-964046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Feel Your Pain
AUTHOR: GCU Masters Student - (United States of America)
SUBMITTED: Thursday, January 03, 2013
#2 Author of original report
No help yet from GCU
AUTHOR: Rania.k - (United States of America)
SUBMITTED: Saturday, December 01, 2012
Even thoughI told them I need to start by the beginning of Nov-2012, I swear they did not register me till today with any class saying that they are still working for me on what classes should I take!!!!!.
#3 Consumer Comment
Was there any attempt to actually resolve this by Grand Canyon University?
AUTHOR: robert - (United States of America)
SUBMITTED: Saturday, December 01, 2012
#4 UPDATE Employee
Resolution
AUTHOR: GCUStudentResolutions - (USA)
SUBMITTED: Monday, November 19, 2012
,
We're sorry to hear that you're frustrated and would like to help. Please send an email to our Student Resolution Office so they can advocate on your behalf to help achieve a resolution for you. The address is: resolutionteam@gcu.edu. Kindly detail your situation and someone will reach out to you to help resolve the issue.
#5 Consumer Comment
not cool when jeanski posts own reports
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Monday, November 05, 2012
#6 Author of original report
Thanks Jeanski - Buffalo
AUTHOR: Rania.k - (United States of America)
SUBMITTED: Sunday, November 04, 2012
Now I already filled up the registration form to start the school back for Nov 2012 and finish whatever I have left to get my degree. I have not registered yet for any class even though I was supposed to. I'll listen to you and request a formal letter/plan signed by the registrar to state the number and the courses required for me to graduate. I hope she'll respond to me soon. I'm afraid she's not returning my calls cause there may be new surprises.
Then theres the issue of how many credits are accepted. All schools have a limit on what theyll accept, and it is determined, in part, by whether the school is American or foreign, and the accrediting body. Third issue is how the accepted credits are then applied towards your degree. Lets assume your degree requires 120 hours of both specific courses and electives. While GCU may accept all your foreign credit, it could be that only half of them are actually applied to your degree. The remainder are just floating in your file, not doing a anything to help you graduate. Then, because we have both lower and upper level courses, they are applied differently. Your Shakespeare course is a good example. At my college, thats an upper level course. If you brought a foreign course in, I would only be able to give it to you as an elective, and youd have to take it again if it was required for your degree. Unless you went to a school in England or Germany (see what I mean? It gets complicated). I know it sounds crazy, but most institutions have rules just as complicated as mine.
Texas is one of the few states that does not, in any way, regulate these kinds of schools or offer Texas residents a complaint process. The only option left is to contact the accrediting body I wrote of before.
If I may offer some advice:
DO NOT enroll again with this school until they give you a degree plan IN WRITING SIGNED BY THE REGISTRAR. Dont take an email, dont take a phone call, etc., from anyone other than the Registrar or his boss (usually the Vice President for Academics or Provost. GET IT IN WRITING the courses that remain for degree completion. Make sure t is signed by the REGISTRAR. Not his assistant, not an advisor or counselor, but the Registrar himself. He is the one who certifies students for graduation. The advisors just do the paperwork (if that).
Unfortunately, transferring to another school is probably out of the question. Youll basically have to start all over again.
I hope your story will serve as a warning to other students considering these proprietary schools. Its particularly sad that they project themselves as a Christian University. Id be embarrassed to work for them. The only way to stop this is to keep getting the word out on ROR and other consumer complaint boards.
#8 Consumer Comment
awwww you hurt my feelings jeanski
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Sunday, November 04, 2012
meeting for rebutter anonymous is this weekend Please Attend feel sorry for the team they can't help themself
Meeting start at 7:00 AM and PM
When will you idiots learn you need help
#9 Author of original report
True but ....
AUTHOR: Rania.k - (United States of America)
SUBMITTED: Saturday, November 03, 2012
My last advisor(since they constantly change) and I reviewed and reviewed my remaining classes and set up a plan to finish by May 2011. finally finished, paid my diploma fees. I wanted to go to the graduation but couldn't at the last minute. Had to leave overseas and came back in 2 months and brought my disabled daughter back since I "finished studying". Called them right away to discover that they did a terrible mistake with me. As a number of credits, I have about 145 or more, but they do not have enough upper division classes to fulfill my degree requirements. I never heard of such expression (upper and lower division credits) before that time and now after my "supposed graduation" they're telling me about it and explaining and explaining as if I'm a stupid person. All what they did to satisfy me is have the advisor disciplined and they'll pay for the remaining classes. ( who pays for my time and who would take care of my children and my disabled one who I didn't bring back until I was sure that I finished school since she needs a close care 24/7).
I wrote a detailed letter of appeal (7 pages) to the English department and also sent it to the appeal committee but nothing worked. They apologized for their mistake of not giving me a detailed report of how my degree plan will be after my transfers but they denied to waive any credit hour for me.
I contacted my advisor about 2 months ago to tell her that I'm ready to start doing the 16 hours, she told me again there are few changes in the degree plan that may affect me again since I'm slow paced student. I said I wanted to start in November 2012 and reregistered myself again since I've been off since 18 months but yet not even registered. I've been contacting her since 2 weeks both emails and voice messages but got no answer.
I was wondering if I report them to the state or something like that how I can do that.
#10 Consumer Comment
The Outlaw Moron
AUTHOR: Jeanski - (USA)
SUBMITTED: Saturday, November 03, 2012
(1) my comment wasn't a rebuttal at all. It was a "consumer comment".
(2) everything I said is not only true, but offers the OP a way to address his complaint to the people who can do something about it
(3) my comments were supportive in nature
(4) I have more experience in higher ed than you do, and DO consider myself a "know it all" in the areas in which I have professional experience. That's why I'm considered a professional, and paid accordingly.
Due to your repetitive and stupid comments, I think "Team Rebut" will just stick you in the same pile with Charls, Rita, and Karl.
You might as well get lost. You're not mature enough to be participating in these discussions.
#11 Consumer Comment
don't you just luv the know it all
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Saturday, November 03, 2012
meeting for rebutter anonymous is this weekend Please Attend
feel sorry for the team they can't help themself
As an administrator in higher education I am always appalled when this type of action is taken by another institution. Did you receive anything in writing about how your transfer credit was applied to your degree requirements? This is typically called a "degree plan" and is usually considered a contract between the institution and the student. Now that students are transferring a lot more, and given the constantly changing degree requirements almost all schools experience, the plan acts as a binding contract such that as long as you are continuously enrolled, they can't require you to fulfill changes in the degree that occur after you have matriculated.
GCU is accredited by the Higher Learning Commission. I've included their information below. You might try sending a certified letter to the Vice President for Academic Affairs at GCU, and reference this from the accreditation handbook:
1.1(c) paragraph 7. Information to the Public:
The institution makes public its statements of mission, vision, and values; full descriptions of its program requirements; its requirements for admission both to the institution and to particular programs or majors; its policies on acceptance of transfer credit, including how credit is applied to degree requirements; clear and accurate information on all student costs,
including tuition, fees, training and incidentals, and its policy on refunds; its policies regarding good standing, probation, and dismissal; all residency requirements; and grievance and complaint procedures.
The Higher Learning Commission (a member of the North Central Association of Colleges and Schools) accredits Grand Canyon University.
The Higher Learning Commission
North Central Association of Colleges and Schools
30 North LaSalle Street, Suite 2400
Chicago, Illinois 60602-2504
Phone: 312.263.0456
Toll-free: 800.621.7440
http://www.ncahlc.org/
Don't give up! Good luck.

