GE Capital Care Credit Continuously chargeing late fees when payment is not late Internet

I have had a very similar experience. There customer service is so very rude. I open to separate accounts while doing home repairs. I could of just paid cash then, but was convinced by the sales person to open account due to no interest. I open the accounts and this has been my worst experience. It took them forever to send me a bill to pay too. I have gotten the run a round from so many people and nobody seems to know what is going on. This company is horrible and in my personal opinion "Worst Customer Service". I just sent them a check to pay both accounts off and as soon as the post. I plan to close these account and plan to never do business with them again. I should of followed my gut and not open these accounts. I rather give my money to some other company who appreciates me as a good customer and listens. Sorry about the hassle you are having to go through. I hope you get your issue resolved and then close out your accounts.

**To expedite a response, please provide Reference code DM 11072_ror_Jennifer** 
 
Im sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number; our consumer advocacy team will call you to assist.
 
For your security, please do not include your account number in your email. 
 
Regards, 
Nicole 
GE Capital