- Report: #1135276
Report - Rebuttal - Arbitrate
Complaint Review: GE Capital Retail Bank
GE Capital Retail Bank950 Forrer Blvd Kettering, Ohio USA
GE Capital Retail Bank, Go GE Credit, GE Healthcare, Healthcare Credit GE Retail Credit ingoring Consumer Financial Bureau's fines about deceptive billing and interest charges Kettering Ohio
*Author of original report: GE, have some respect, please...
*UPDATE Employee: Read your statements...
*Author of original report: First Response from GE Capital via BBB
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March 18, 2014 - GE Capital added a deceptive and excessive interest charge for $1229.17 in January 2014. Refuse to remove the charge. I noticed my account balance increased so I checked statements. In Jan 2014, $1229.17 interest was added to account ending in 8021. I called C/S and was yelled at and told I should have been reviewing my statements and that it is my fault that excessive charge is still there. After talking to two people there I cancelled the card and am now in process of filing complaints with all authorities about GE's deceptive and illegal practices.
Repsonse from GE Capital on April 1st via BBB- no refund of deceptive interest due to the fact I actually charged and used my credit card.
My response back: Yes, I used my credit card that's what it is for, but I didn't sign up for any scam or promotional deal that would cost me $1229.17 in interest and this is not a license to gouge me. I also responded back, since I've learned of GE Captial's scam, that the Consuer Financial Bureau along with a few other agencies have ordered GE to refund the money they've scammed tfrom heir customers. I also asked GE Capital Retail to send me the signed promotion that I supposedly I engaged in because I was NOT aware of any promotion.
i have since filed a complain with confumser Finance as well as the Attorney General. If you've been scammed by GE Capital please let consumer Affairs know: Consumer Financial Protection Bureau at consumerfinance.gov.
To date, no refund. I refuse to pay the gouge. I will pay what I owe, but since receiving ill treatement from the manager of C/S, then the respondent to my BBB Complaint, I do not plan to pay one cent more than I charged for the service. Consumer;s cannot allow themselves to be exploited.
This report was posted on Ripoff Report on 04/01/2014 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Capital-Retail-Bank-/Kettering-Ohio-45420/GE-Capital-Retail-Bank-Go-GE-Credit-GE-Healthcare-Healthcare-Credit-GE-Retail-Credit-in-1135276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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