This is just one of the many Ripoffs and lies that this company does. State and Federal Agencies have been sent documentation pertaining to several of these ripoffs. When you mail your payment in for PayPal/GE Capital Retail Bank they do not pick it up until after five 5:00 pm and pick up mail as late as 8:30 pm from a PO Box and then charge you the customer a late fee of $25.00 to $35.00 for your late payment eventough your payment got there before 5:00 pm closing time of business. Documentation has been sent to various state and government agencies that prove this.
The next thing they do is take a debt cancellation fee and change it into a card security fee. Card security fees change according to your balance this $6.05 fee has been on my statement since I canceled the Illegal transaction of more money being taken out of my account then was authorized even though they received there monthly payment. They lied about how much they took out of my account they even lied to the district attorney in Santa Clara CA where Pay Pal is located "In Writing" .
My bank statement shows exactly what they took out and they keep insisting that they didn't take out that amount eventhough my bank records state they did. They never waived anything, not the $15.00 for the transaction of payment on the phone. When you deal with GE Capital Retail Bank they don't give you a name and if they were born with a name they forgot what it was because they have been giving out fake names for so long they forgot if they ever really had a name.
Apparently India has something going on because they actually tell you you never called even though phone records prove that you did They also sent a check for $349.25 in December of 2011 which was never cashed and never asked for because all the monies were put back into my account "Bank" that was illegally taken out in October of 2011. They have been charging interest on that $15.00 and the $6.05 and the $349.25 plus it had showed on my balance sheet since October 2011 they took it off the detail sheet and left the total amount due the same along with other charges they stated I owed.
So eventhough they took those numbers off they still reflected the amount being owed as being included in my balance amount that I still owed so nothing has changed. They took the $6.05 and changed that to a "Card Security Fee" so besides the $107.48 that was being charged for "Card Security Fee's" which by the way I never signed up for they credited my account $107.25 for card security fees and then they took that $6.05 "Debt Cancellation Fee" and added it to "Card Security Fee's" eventhough that amount never changed because it was a debt cancellation fee.
So they send me another credit for $118.58 and then they send another credit for card security fees with numbers that don't add up. When I had problems with them back in October of 2011 that is when I would go into my PayPal account and copy and paste the information that they put in my account and that is how I got them along with my bank and the United States Post Office. This bank is the most corrupted bank ever and I will not even do business with any company that allows this bank to have charge cards for their stores and as far as Pay Pal is concerned they have NO clue what they are doing and its obvious in their emails to me and the various agencies state and federal.
I will never go to any company that is affiliated with GE Captial Retail Bank and PayPal/EBAY Ikea, Amazon, Home Shopping Network, Modell's Sporting Goods, Old Navy, American Eagle, PayPal, Banana Republic, Qvc, JC Penny, Belk, Brooks Brothers, Linens n Things, Kirkland, Sam's Club, Dillards, Walmart, Mens Warehouse, Shop NBC, The Gap, Merven's. These are just a few if you want to you can find them all on GE Capital's website for US Retailer Partner's. All my documentation has been sent to The OCC, The Federal Trade Commission, The DFI and The CFPB who are investigating all the letters and statements along with everything else. If you aren't getting anywhere do as I have done. This bank makes Billions and fining them millions means nothing to them its pocket change. They need to be stopped EBAY, PayPal and GE Capital Retail Money Bank.