- Report: #970598
Report - Rebuttal - Arbitrate
Complaint Review: GE Capital
GE CapitalBox 960080 Orlando, Florida United States of America
GE Capital Paypal Smart Connect Misleading Customer Service Abusive $35 late fees charged when current Orlando, Florida
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My entire balance at this point is just late fees that I continue to get charged. I was told to pay an amount to cover the October and November bill. I did but was still charged a $35 late fee on a supposed $41 payment. I wonder how much they earn on all those $35 payments. They should be ashamed. On top of that, it took 6 months to start getting a paper statement instead of online that I could not access. It took 6 months and 3 phone calls. Unacceptable. I wrote them a letter, no response. Today I sent them an email, we will see. If I get no response, I will file a complaint with the attorney generals office.
This report was posted on Ripoff Report on 11/17/2012 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Capital/Orlando-Florida-32896/GE-Capital-Paypal-Smart-Connect-Misleading-Customer-Service-Abusive-35-late-fees-charged-970598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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