- Report: #821286
Report - Rebuttal - Arbitrate
Complaint Review: GE Capital
GE CapitalOrlando, Florida United States of America
GE Capital Retail Bank GE Capital was unable to provide me with my account number in a timely manner so I could avoid interest charges Orlando, Florida
*Author of original report: Update
*Consumer Comment: Pay online
*Consumer Comment: Something is missing
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My plan was to pay the promotional balance before December 17, 2011 in order to avoid the interest charges, in order to do this I needed my account number, I checked onlione the account is not displayed, it is not available in the e-statement which is supposed to be an exact copy of the mailed statement, I had opted out of receiving a mailed copy in order to save paper (for the environment) and save GE some money since they were kind enough to give me the promotional offer.
I called GE capital twice and spoke with two different people to make sure I got the correct answer, they both told me that GE would email me my statement which will include my account number, and that would take 7 to 10 business days. Unfortunately I did not have that much time as the expiration day was approaching.
I received the statement after the expiration date arrive Dec 17, 2011, by then the interest amount of $725.36 was charged. I believe that GE capital should have provided me with my account number either online in the e-statement or over the phone, so I can pay my balance in a timely manner and avoid the interest charge.
This report was posted on Ripoff Report on 01/11/2012 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Capital/Orlando-Florida-32896/GE-Capital-Retail-Bank-GE-Capital-was-unable-to-provide-me-with-my-account-number-in-a-tim-821286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.