- Report: #876602
Report - Rebuttal - Arbitrate
Complaint Review: GE Capital
GE CapitalPO Box 965035 Internet United States of America
GE Capital GE Care Credit levied a 4688.56 finance charge on my onine account and I was never notified, Internet
*Consumer Comment: Dont feel for you
*UPDATE Employee: We'd like to help
*Consumer Comment: Why do you let others control your payment?
*Consumer Comment: Hmm...
*Consumer Comment: accrued interest
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My account balance was 4207.00 as of July 3 2011 and I was charged an $4688.56 of finance charges in July 11, 2011. I was not given any notice that this would happen. Had I know that they I never would have paid the minimal amount, I would have paid the full amount to eliminate the debt. I signed up for automatic debits from the beginning because GE Capital notorious for excessive late charges. I would like to know why GE Capital always debited my account with varying amounts although they were aware of a promotional amount. I was not given a payout option in writing before the promotion ended? Their online system does give a full account balance it only displays online transactions.
- GE Capital levied a 4688.56 finance charge and I was never notified. This more than doubled my balance.
- Also without notice, I am being charged a 26.99% APR on my balance.
- The online payment system does not provide enough information to manage my account and is misleading. It is another trap to snare a consumers.
This company has unfair business practices, a misleading online payment system and terrible customer service. I feel as if Im being extorted. I really cant afford to throw $4688.56 dollars in the garbage.
This report was posted on Ripoff Report on 05/01/2012 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Capital/internet/GE-Capital-GE-Care-Credit-levied-a-468856-finance-charge-on-my-onine-account-and-I-was-ne-876602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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