- Report: #859990
Report - Rebuttal - Arbitrate
Complaint Review: GE Care Credit
GE Care CreditPO Box 960061 Orlando, Florida United States of America
GE Care Credit On 3/02/2012 I called them to pay off my account by charging the balance due to my credit union VISA card and was told they could not do this. My credit union would have to send it to them. Orlando, Florida
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My credit union processed the payment on 3/15/2012. On 3/19/2012 I checked my GE account and it had not been posted. On 3/22/2012 I received my monthly statement and saw that not only was the payment not posted; they have added 1,830.90 accrued interest on 3/18/2012.
Today, 3/27/2012 I tried to access my GE account and get the massage that my usercode or passwaord are incorrect. I used the same ones that I used previously on 3/19/2012 successfully - I teied them three times.
At this point in my frustration I am going to contact the Maryland Consumer Protection Agency to see what recourse I have.
Also, I noticed my Lowes charge card is processed by GE - bye-bye Lowes Card.
This report was posted on Ripoff Report on 03/27/2012 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Care-Credit/Orlando-Florida-32896-0061/GE-Care-Credit-On-3022012-I-called-them-to-pay-off-my-account-by-charging-the-balance-d-859990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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