- Report: #717602
Report - Rebuttal - Arbitrate
Complaint Review: GE Money
GE MoneyEl Paso, Texas United States of America
GE Money HH Gregg /GEMB / GE Money Credit Card - Their No Interest Financing is a SCAM! El Paso, Texas
*Consumer Comment: 12 months is 12 months
I have called the customer service line numerous times. I have talked to someone in India for over an hour to no avail. I had to beg to speak to someone in my own country. I have been hung-up on or cut off twice while trying to deal with this. I have three small children and a full time job, I do not have time to sit on hold for hours only to be cut off!
We recently moved so the mail could easily be messed up but I find it very hard to believe that this particular bill is the one that went missing. It was a 12 month no interest deal which I have made large payments on each of the past 11 months. My payment history makes it clear that I had every intention of paying this off on time; there was no reason for me not to make a payment. They have offered to reduce the charge by half. To me that is not acceptable, there should be no charge.
I have spoken to many people about this in the past few weeks and actually found another person that had a similar experience with GE. That leads me to conclude that it is not a coincidence that my final bill never showed up! And weeks later I still have not received a bill although they agreed to reissue it? GE completely cheated this situation.
This report was posted on Ripoff Report on 04/14/2011 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Money/El-Paso-Texas-79998/GE-Money-HH-Gregg-GEMB-GE-Money-Credit-Card-Their-No-Interest-Financing-is-a-SCAM-El-717602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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