- Report: #608145
Report - Rebuttal - Arbitrate
Complaint Review: GE Service Protection Plus (Federal Warranty Service Corp)
GE Service Protection Plus (Federal Warranty Service Corp)260 Interstate N Circle SE Atlanta, Georgia United States of America
GE Service Protection Plus (Federal Warranty Service Corp) Equi-Gard Third Party Warranty company Atlanta, Georgia
*Consumer Comment: Federal Warranty Service Corporation loves to give people the run around
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It all stated when there was work and parts to replaced in a commercial facility. The parts were purchased to be replaced and an extended warranty purchased on the replacement parts. The 1st third party (Equi-Gard) was the writer of the warranty. But when it came time to use the extended warranty Equi-Gard had filed Chapter 11 and at that time we were told to go ahead and repair the equipment and send the Invoice with the amount of markup that was allowed by the warranty company.And to send the Invoice to Federal Warranty Service (since they were covering the Chapter 11 and payment of all warranty claims) After 4.5 months with multiple phone calls and the BIGGEST run around I can remember, they (Federal) admitted they could not find the original Invoice) So a copy of the Invoice along with a W-9 that required to be filled out. Although the amount was less than $600.00. Well after 5 months the check finally arrived, BUT in the amount of less than HALF of the total amount of the Invoice. This has turned to be the biggest rip off of 35 yr of being in business....just lies and a big run around.
This report was posted on Ripoff Report on 05/28/2010 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Service-Protection-Plus-Federal-Warranty-Service-Corp/Atlanta-Georgia-30339/GE-Service-Protection-Plus-Federal-Warranty-Service-Corp-Equi-Gard-Third-Party-Warranty-608145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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