- Report: #950521
Report - Rebuttal - Arbitrate
Complaint Review: GEICO AGENTS DAN WHITE AND ERIC ASCHE PUSHY AGENTS ANGRY I WOULDN'T WRITE A POLICY AND HARRASSED/INTIMIDATED AND HUMILIATED ME! TRIED TO BAR ME IN THEIR SYSTEM!
GEICO AGENTS DAN WHITE AND ERIC ASCHE PUSHY AGENTS ANGRY I WOULDN'T WRITE A POLICY AND HARRASSED/INTIMIDATED AND HUMILIATED ME! TRIED TO BAR ME IN THEIR SYSTEM!One GEICO Plaza Washington, District of Columbia United States of America
GEICO AGENTS DAN WHITE AND ERIC ASCHE PUSHY AGENTS ANGRY I WOULDN'T WRITE A POLICY AND HARRASSED/INTIMIDATED AND HUMILIATED ME! TRIED TO BAR ME IN THEIR SYSTEM! Geico Auto Insurance PUSHY AND RUDE/ TRIED TO SABOTAGE ME WHEN I REFUSED TO WRITE A POLICY RIGHT THEN. LIED ON ME AND HARRASSED ME UNNCESSARILY. Washington, District of Columbia
*UPDATE Employee: I want to help you
i called back and spoke to a man named john and explained to him what happened and he pulled up my information and said "oh yeah, we can't write you insurance until you get your license". but i needed the sr22 to get the license and it was already approved until they got angry". i asked to speak to a manager and he said he didn't have one. i know people working at geico and they all have managers. i then asked for the number to the corporate office and he said he "didn't feel comfortable giving that to me" and then stated "you are on google. pull it up. its on the internet". i was shocked at not only his behavior but the behavior of mr. dan white and mr. eric asche. they seemed like the customers just don't matter at all.
i hung up and called back and spoke to chandra maday who seemed geniunly appalled how i was treated and apologized but she sent me right back to eric asche. when i spoke again to eric asche he changed his tune and said they would "work with me" and that he simply wanted me to give affirmation i would have my licence in 30 days. i was still shocked they were "demanding" to know this as the very first agent who i spoke to simply stated it and left it at that. i told him yes. then he said "well i am running your motor vehicle report from tenneseee to make sure nothing else had come up". this was the weirdest customer experence i had ever had with an insurance company. he told me he worked the texas region but he took such an interest in me to run my report again to "double check" even though it was for tennessee.
this was nothing but sabotage and harrassment and intimidation. nothing more or less. i can't believe gieco is letting people like this rule the roost. i just put a complaint on facebook as well and my complaint was one of dozens i saw all regarding customer service.
i need to speak to someone about this. my entire family is covered with geico insurance and i am ready to tell them all to cancel thier policies and go elsewhere. no company employee should get away with treating people like this and forcing people to have to file all their complaints online because no managers are available.
*** its been two hours and i have called geico several times and no one can find the number to the corporate office or a manager. ive spoken to several departments and several different agents. this is unbelievably terrible customer service.****
Finally after being on the phone for about 4 hours trying to find someone, anyone, to give me the number to the Corporate Office, i finally spoke to a guy who had me hold over 30 minutes and he stated he finally found the number to the corporate office and when i just called the number it is to geico motorcyle claims. omg.. this is a nightmare.The GEICO Gecko is typing ...
GEICO MANAGMENT MAKES IT IMPOSSIBLE TO REACH THEM AND THEIR EMPLOYEES ARE AFRAID. THIS FORCES PEOPLE TO HAVE NO CHOICE BUT TO GO TO THE INTERNET TO AIR THEIR GREIVANCES.
This report was posted on Ripoff Report on 10/03/2012 06:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/GEICO-AGENTS-DAN-WHITE-AND-ERIC-ASCHE-PUSHY-AGENTS-ANGRY-I-WOULDNT-WRITE-A-POLICY-AND-HARRASSEDINTIMIDATED-AND-HUMILIATED-ME-TRIED-TO-BAR-ME-IN-THEIR-SYSTEM/Washington-District-of-Columbia-20076/GEICO-AGENTS-DAN-WHITE-AND-ERIC-ASCHE-PUSHY-AGENTS-ANGRY-I-WOULDNT-WRITE-A-POLICY-AND-HAR-950521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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