• Report: #276820

Complaint Review: GEVALIA COFFEE

  • Submitted: Wed, October 03, 2007
  • Updated: Wed, October 03, 2007

  • Reported By:Madison North Carolina
gevalia.com Dover, Delaware U.S.A.


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I cancelled my account before Christmas of 2006. They continued to send their nasty coffee. I threw it away and called them to request they not send me anymore of their product AGAIN. They informed me that I OWE them for the coffee they sent after my subscription cancellation! I refused to pay. Then I received a bill DOUBLING the amount they billed me for earlier! I called and refused to pay. NOW I am receiving mail from a collection agency.

When I called Gevalia today, they still have record of my account, but NO RECORD OF MY CANCELLATION!! Instead, they have a record which states that GEVALIA cancelled my account due to non-payment! Also, they ADMITTED that the double billing is a mistake, but cannot garuntee that it will be disclosed to the collection company!! WHAT A RIP-OFF!! WATCH THIS COMPANY, FOLKS!!!

Madison, North Carolina

This report was posted on Ripoff Report on 10/03/2007 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/GEVALIA-COFFEE/Dover-Delaware/GEVALIA-COFFEE-STILL-RIPPING-ME-OFF-Dover-Delaware-276820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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