• Report: #205063

Complaint Review: GEVALIA Coffee

  • Submitted: Tue, August 08, 2006
  • Updated: Tue, August 08, 2006

  • Reported By:Houston Texas
Gevalia Internet U.S.A.
  • Phone:
  • Web:
  • Category: Liars


*Consumer Comment: I get offers from GEVALIA Coffee all the time

*Consumer Comment: Rebuttal

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I ordered a coffe maker, and got a free box of coffe, then chose to cancel my account, which I was told I could do anytime. I called them to close it, was told it was closed by a VERY sarcastic woman. then recieved a bill for almost 100 dollars, I called and called, asked what this was for. could never get anyone to tell me. they reported it to my credit.
I still call here and there, they tell me they have no record of my account....WTF?

Houston, Texas

This report was posted on Ripoff Report on 08/08/2006 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/GEVALIA-Coffee/internet/GEVALIA-Coffee-GEVALIA-SENDS-BILLS-FOR-NOTHING-WONt-explain-Internet-205063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I get offers from GEVALIA Coffee all the time

AUTHOR: Thomas - (U.S.A.)

by email and USPS. I never responded, and I remember the coffee being quoted as costing maybe $10/lb, maybe less, in their monthly program. Was their promotional coffee brewer *free* or was a bag of their coffee free? I forget.

But I have bought excellent Braun and Krupps brewers for $20 over the years, and "organic" coffee at Sam's for $11 per 2.5 pounds or $4.40/lb

So I am not sure what advantages GEVALIA Coffee offers..... The OP's problem would seem to be a real disadvantage.
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#2 Consumer Comment


AUTHOR: Diane - (U.S.A.)

I have ordered from Gevalia over the years, and several times they made errors on shipping, which they corrected, and once the coffee maker went out and they replaced it--no problem. I have never had a bad experience with them. Sorry that you did have such an awful experience with them.

I have even recommended them to friends, and they have never had a problem. I wish you luck.
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