• Report: #1067732

Complaint Review: GFORCE CHIPS

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  • Submitted: Wed, July 17, 2013
  • Updated: Wed, July 17, 2013

  • Reported By: Rick McMahon — Klamath Falls Oregon
GFORCE CHIPS
17595 HARVARD AVE STE C-194 IRVINE, California USA

GFORCE CHIPS THIS COMPANY CLAIMS THAT THEY SELL A GFORCE CHIP THAT WILL IMPROVE HORSEPOWER, GAS MILEAGE FOR YOUR TOYOTA FJ CRUISER. I AM A DISABLED VETERAN AND CANNOT INSTALL IT MYSELF, SO I TOOK IT TO MY AUTHORIZED TOYOTA DEALER AND THEY WOULD NOT INSTALL IT STATING THAT IT WOULD DELETE MY WARRANTY ON THE VEHICLE. THEY STATED THAT IF THERE WAS A CHIP THAT WOULD DO THIS, TOYOTA WOULD HAVE MADE ONE. IRVINE California

*General Comment: My Opinion

*Author of original report: Restocking fee

*REBUTTAL Owner of company: Terms and Conditions

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 I purchased a Gforce chip for my toyota fj cruiser with the information that company gave to me stating that it would increase my mileage and horsepower.  Being a disabled verteran, I could not install it myself so I took it to my authorized Toyota service and they would not install it stating that it would cancel my warranty.  They also stated that if ;there was a chip for my vehicle, Toyota would have made one, and they have not.

I called the company need a return authorization and they told me that there was a 25% restocking fee, this was never mentioned before in any of there advertisements.  All their advertisements said was that they were 100% returnable.


This report was posted on Ripoff Report on 07/17/2013 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/GFORCE-CHIPS/IRVINE-California-92614-8516/GFORCE-CHIPS-THIS-COMPANY-CLAIMS-THAT-THEY-SELL-A-GFORCE-CHIP-THAT-WILL-IMPROVE-HORSEPOWE-1067732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

My Opinion

AUTHOR: Bubba Lee - ()

 Gforce chips:

Work well enough for the company to be imune from lawsuits.

The chips trick your stock computer into providing a slightly diferent fuel mixture primarily at high throttle settings.

People "In the Know" report that improvements can not be felt by the seat of your pants and very dificult to see at the pumps.

General thought is to get the improvments hinted at by Gforce you are better off to visit your local hot rod computer tunner and he can "Re-flash" your computer with a more usefull pertformance set up that you will actually feel.

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#2 Author of original report

Restocking fee

AUTHOR: Rick McMahon - ()

 Thank you very much, I so much appreciate your decision on this issue.

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#3 REBUTTAL Owner of company

Terms and Conditions

AUTHOR: GForceChips - ()

Thanks for taking the time to describe your dissatisfaction with our return policy. We do apologize if you don't agree with it, however it is clearly displayed on each and every page of our website, as well as agreed to during checkout when placing your order. We offer a 100% money-back guarantee on all products that were actually installed by the buyer. For those who have changed their mind after purchasing our item, and never actually tried our product, there is a 25% restocking fee associated with these returns.

However, due to the circumstances of this particular return and situation, we have made an exception and waived this restocking fee for you.

Please email our company if you have any further questions in regards to your return.

-GForce Customer Support

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