• Report: #17119

Complaint Review: GGW/MRA Video

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  • Submitted: Tue, March 19, 2002
  • Updated: Thu, March 21, 2002

  • Reported By:
GGW/MRA Video
http://girlsgonewild.com Sylmar, California U.S.A.

GGW/MRA Video Unauthorized Credit Card Charge deceptive company Sylmar California

*Consumer Suggestion: How they can get away with it....

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I ordered online, only the first Special T.V. Offer at $14.95. Thereafter, my credit card was then charged an additional and unauthorized $24.98 for another video! I called GGW Video and "William" said that an automatic continuation disclosure is at "http://www.girlsgonewild.com/online_order.html" in the red box. It is not!

It reads(copied and pasted):
GIRLS GONE WILD PO BOX 150 HOLLYWOOD, CA 90078 ATTN: WEB
Place your order through phone at 1-800-896-0368
Orders Only! Operators cannot answer customer service questions.
To reach Customer Service, please call (323) 965-8710
Place your order on-line via our secure form.
Your Credit Card will be billed by MRA Video.

WARNING: Contains nudity and sexual situations.
Parental discretion is strongly advised.

"William" said he cannot remove the charge but did(we will see)after I offered to send the link and a copy of the web page to the Attorney General!

Thats not all: Ironically(?), dated the same day as the order, my credit card was charged $29.95 and then another $29.95. Someone at an email address(I know what it is) ordered a pornsite on my card using my address! (The company was very cooperative and promtly credited the charges.) Could it be that girlsgonewild.com is not a very secure site or that they have a very corrupt employee? I cancelled my credit card and would like to pursue prosecution of the fraudulant party(s) responsible. Any ideas?

Ken
Denver, Colorado

This report was posted on Ripoff Report on 03/19/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/GGWMRA-Video/Sylmar-California-91392-9231/GGWMRA-Video-Unauthorized-Credit-Card-Charge-deceptive-company-Sylmar-California-17119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

How they can get away with it....

AUTHOR: Kata - ()

Go to the home page of ggw, and if you klick on the "Special TV offer" on the RIGHT side you will get a DIFFERENT order page with the warning:

MONTHLY PREVIEW PROGRAM
30-day money back garantee if not completely statisfied
Additional titles $19.99 + $4.99 ....

So they are right, there is a warning but NOT if you use the "Order Now" link on the left side.
(I assume most of the people use this, that is why they do not see the warning.)

This is one of the dirtiest trick I ever seen...

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