• Report: #19317

Complaint Review: GGW/M.R.A. Video

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  • Submitted: Mon, April 22, 2002
  • Updated: Mon, April 22, 2002

  • Reported By:Clifton Park NY
GGW/M.R.A. Video
P.O.Box 9231 Sylmar, California U.S.A.

GGW/M.R.A. Video MRA Girls Gone Wild RECURRING UNAUTHORIZED CHARGES Sylmar California
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

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February 2002, I ordered 3 videos from a toll free number advertised on TV. I received 3 videos and the charge to my card, but no receipt, and no documents whatsoever. In march 2002, I receieved unauthorized charges to the same account, by the same creditor. I found this website and grew concerned, there are 134 separate complaints about recurring, unauthorized charges made by MRA video.
I called 1-323-965-8710 and spoke with an MRA Video customer service rep (Theresa.) I asked about charges. I was told that I had signed up for a "membership" when I ordered my first videos. I asked her to cancel the membership, and I was told that I would receive one more video because it was already on the way. I agreed. I received the video and the charges. In april 2002, I received ANOTHER video, and more unauthorized charges, to the same account, from the same creditor. On April 22nd, I called my bank, filed a complaint, requested that the charges be reversed, canceled my current debit card, and paid a fee, all so I could wait 2-3 weeks for a new card to come out to me. Theres no guarantee that the charges will be reversed.

Jesse
Clifton Park, New York

This report was posted on Ripoff Report on 04/22/2002 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/GGWMRA-Video/Sylmar-California-91392/GGWMRA-Video-MRA-Girls-Gone-Wild-RECURRING-UNAUTHORIZED-CHARGES-Sylmar-CaliforniaFOX-6-19317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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