- Report: #836307
Report - Rebuttal - Arbitrate
Complaint Review: GI Joe's Good Eats
GI Joe's Good Eats604 Coralwood Ct Kingsport, Tennessee United States of America
GI Joe's Good Eats www.gijoesgoodeats.com Misleading website, Bogus Pictures, Unprofessional Caterer Kingsport Tennessee
*Author of original report: Definitely a ripoff, or at the very least a misrepresentation of services on their website
*Consumer Comment: so...
Despite their slogan "No event is TOO BIG or TOO SMALL" and their stated willingness to cater to weddings:
"A special celebration should be a memorable experience for you and your guests. GI Joes Good Eats provides exactly the inspiration and services you need. Whether an original buffet for a family birthday or a large party, we ensure the success of your celebration reliably, creatively and completely in accordance with your wishes."
"At GI Joes Good Eats, we are aware that catering is the key to a successful event. Our expert Chefs and staff pay the utmost attention to every detail. Whether a traditional menu or a personalized special order, we would be delighted to help you find culinary delights for a memorable moment. Inspired dishes, an impeccable presentation and great service are the three things we strive to achieve for any event."
It took four more days of email tag, explaining that I was looking for Pasta and BBQ and was open to any suggestions they had, to finally get told that they lacked the experience to serve this for my reception. Nor could they offer any alternatives and instead suggested an out-of-business competitor instead.
Honestly, if it weren't for the back and forth over the week, (I was later told by one of the owners "We typically do not check our email for days at a time"), I probably wouldn't have been so upset and filed a rip-off report, but if you're having a wedding, anniversary, corporate meeting, birthday or other special event I would recommend steering clear of this company as they are highly unprofessional and inexperienced, and their website is completely misleading and does not represent the cuisine you are paying for.
I would NEVER recommend this catering company to anyone.
This report was posted on Ripoff Report on 02/09/2012 12:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/GI-Joes-Good-Eats/Kingsport-Tennessee-37663/GI-Joes-Good-Eats-wwwgijoesgoodeatscom-Misleading-website-Bogus-Pictures-Unprofession-836307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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