- Report: #295962
Report - Rebuttal - Arbitrate
Complaint Review: GIBSON TRUCK WORLD
GIBSON TRUCK WORLD3455 S. ORLANDO DR. ORLANDO, Florida U.S.A.
GIBSON TRUCK WORLD BAIT AND SWITCH ORLANDO Florida
*UPDATE Employee: Response to Deceptive Practices by Service Manager
*Consumer Comment: Deceptive Practices
*UPDATE Employee: BAIT AND SWITCH
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We have been in the markey for an Excursion on 12-29-07 We saw an Ad for a 2001 Excursion for 17,995. We loaded up and traveled over 4 hours to look at the vehicle and consider a purchase. The sales associate stated that the vehicle price was $21,995. Stunned I pointed out to that the listing in the truck trader was for $17,995. The first excuse that was given was that it was not the same vehicle. I rebuttled stating the same tires in the picture are on this vehicle. He further recanted by saying that it was a misprint in the advertisment and that he could obtain a letter of correction from the AD agency. Further stating that they would not honor the advertised price.
This prompted me to look closer at the actual value of the the vehicle via KBB.COM(Kelly Blue Book) The vehicle priced out at $17,801 via KBB.com. After confronting the dealer with all of these documents supporting the price they proceeded to act on personal attacks stating I had entirely to much time on my hand to continue arguing the issue. I simply requested that they stand by their products and their prices rather than reduce to personal attacks....I will submit a complaint the the better business burea also since I have all this time on my hands...LOL
This report was posted on Ripoff Report on 12/31/2007 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/GIBSON-TRUCK-WORLD/ORLANDO-Florida-32773/GIBSON-TRUCK-WORLD-BAIT-AND-SWITCH-ORLANDO-Florida-295962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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