- Report: #398711
Report - Rebuttal - Arbitrate
Complaint Review: GLOBAL CROSSINGS
GLOBAL CROSSINGSWww.globalcrossing.com Nationwide U.S.A.
GLOBAL CROSSINGS UNBELIEVABLE PHONE SLAMMING BY GLOBAL CROSSINGS - KIDNAPPED BY GLOBAL CROSSING! Nationwide
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We have chosen out carrier to be AT&T - been happy so far FOR 2 YEARS. The last billing statement as of Nov 27 shows an unexplained charge of $1.64 for changing the long distance service and $1.61 for changing the local toll service. I called AT&T today and they removed the charges, but they did show a so-called request to change to another company without showing which company! So the AT&T rep asked us if we still want to stay with AT&T !!!
This is unbelievable.
We found out that we are with Global Crossing, to our surprise, by dialing 700-555-4141. TO OUR SURPRISE, WE ARE STILL WITH THEM - CASE WAS NOT YET RESOLVED. IT IS A NIGHTMARE.
After which we have tried to get a hold of this INTERNATIONAL (?) company, but their customer service line is currently unavailable.
This report was posted on Ripoff Report on 12/06/2008 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/GLOBAL-CROSSINGS/nationwide/GLOBAL-CROSSINGS-UNBELIEVABLE-PHONE-SLAMMING-BY-GLOBAL-CROSSINGS-KIDNAPPED-BY-GLOBAL-CRO-398711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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