- Report: #777658
Report - Rebuttal - Arbitrate
Complaint Review: GM ONSTAR
GM ONSTARP.O. BOX 1027 Warren, Michigan United States of America
GM ONSTAR TOTAL FAILURE Warren, Michigan
*Consumer Comment: Learn
*Consumer Comment: Here's a paragraph from the OnStar Terms of Service
*Consumer Suggestion: I've got some news for you...
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SINCE I WAS STUCK WITH MY CELL IN THE POCKET I WAS UNABLE TO CALL EMERGENCY SERVICES. I WROTE TO ONSTAR AND THE THEY GAVE SUCH STUPID ANSWERS. IT IS A TOTAL FAILURE. I WILL NEVER BUY A GM VEHICLE EVER AGAIN. SINCE THE ACCIDENT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION AT NIGHT THE HEAD LIGHTS WERE STILL KEPT ON AND THE BATTERY WAS WORKING FINE AND ALSO CELLULAR COVERAGE WAS THERE AS IT IS IN THE MIDDLE OF THE CITY.
I HAVE BEEN WRITING TO THEM TO CARRY OUT AN INVESTIGATION AND THEY STILL HAVE NOT GOT BACK. THEIR EMAIL IS SO PATHETIC THAT THEY CANNOT RECEIVE PHOTOS OF THE ACCIDENT AND I HAD TO MAIL IT TO THEN BY SNAIL MAIL. IF THEY CANNOT GET THEIR EMAIL WORKING HOW CAN WE RELY ON THE ONBOARD ONSTAR.
This report was posted on Ripoff Report on 09/16/2011 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/GM-ONSTAR/Warren-Michigan-48090-1027/GM-ONSTAR-TOTAL-FAILURE-Warren-Michigan-777658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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