- Report: #812339
Report - Rebuttal - Arbitrate
Complaint Review: GMAC Mortgage Company
GMAC Mortgage Company16433 East Glasgow Drive Loxahatchee, Florida United States of America
GMAC Mortgage Company Formerly Homecoming Not reporting payments in a timely manner, in order to assess late fees and cause mortgage default. Loxahatchee, Florida
*Consumer Comment: Sue them
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After tireless and futile efforts to have errors corrected by their customer service, and meanwhile being forced to pay higher and higher amounts attributed to "late fees" while GMAC "did research on the problem," I found out that my home was facing foreclosure. The attorney representing GMAC, David J. Stern, who was later indicted for major and widespread improprieties in similar actions against homeowners on behalf of GMAC, served papers to my house which were in actuality served to someone who was staying at my house while I was out of town. As a result, due to the imminent threat of being put out of my home i was forced to enter into a loss mitigation arrangement with GMAC which would "prevent foreclosure." A substantial portion of the enormous sum which this mitigation involved (more than $2,000) was for attorneys fees and also for an appraisal. To illustrate the mismanagement of this process, since this action was initiated, I have repeatedly requested from GMAC a copy of even the appraisal to which I was entitled, and to date, years later, have only been told that they are unable to locate it.
Today, nearly two years later, GMAC has again begun to process, or actually post payments to my account, days after the funds were drawn from my bank account. In one instance, my statement even reflects the fact that I have been assessed late fees prior to the due date. I see where this is going, have been through this before. This is an awful company whose actions pertaining to mortgage servicing are reprehensibly predatory, and most likely illegal.
This report was posted on Ripoff Report on 12/21/2011 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/GMAC-Mortgage-Company/Loxahatchee-Florida-33470/GMAC-Mortgage-Company-Formerly-Homecoming-Not-reporting-payments-in-a-timely-manner-in-or-812339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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