Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #661847

Complaint Review: GMAC Mortgage Insurance Claims Dept. - Internet

  • Submitted:
  • Updated:
  • Reported By: Nikki — Bentonville Arkansas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • GMAC Mortgage Insurance Claims Dept. Internet United States of America

GMAC Mortgage Insurance Claims Dept. GMAC Mortgage GMAC withholding insurance claim check! My house is rotting! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Our house had a flood in August of 2010.  Our insurance adjuster came out, and wrote us a check for $11,420.00 to cover the cost of the repairs.  The check was made out to my husband, myself, and GMAC Mortgage, who is our mortgage lender.  I was told to call GMAC about getting them to endorse the check.  I called them, and they stated they would deposit the money in their account, and disperse the money in thirds to a general contractor.  My husband owns a Water Restoration Company, but is NOT a general contractor.  He subcontracts a lot of his work, and we wanted his company to do the work.  After 2 months of fighting with GMAC over this, they finally agreed to release the funds.  An additional $1300.00 was also sent to them, for the work our Restoration company did to dry the structure.


I got a call last Tuesday stating that the check had been approved by management to be sent to us, and it would be FedEx'd by Friday.  My husband and I were ecstatic that we could FINALLY get our home fixed.  Friday comes around, and I get a call from 480-000-0000.  When I answered it, it was GMAC's Insurance company stating that the check went through another approval process and was denied because when they originally approved it, our house appraised for $187,500.00, and when they reviewed it, our house only appraised for $160,000.00 and we did not have enough equity in our home to cover the amount of the repairs.  Now they are back to their tricks of saying we need a general contractor and they are going to disperse the money at their discretion, and have an inspector come out and monitor the repairs.  Has this happened to anyone else?  I have HAD it with GMAC and want to fight them on this all the way. 

This report was posted on Ripoff Report on 11/14/2010 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gmac-mortgage-insurance-claims-dept/internet/gmac-mortgage-insurance-claims-dept-gmac-mortgage-gmac-withholding-insurance-claim-check-661847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now