• Report: #969488

Complaint Review: GMAC auto insurance

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  • Submitted: Thu, November 15, 2012
  • Updated: Thu, November 15, 2012

  • Reported By: melia — sarasota Florida United States of America
GMAC auto insurance
941 pleasant estates dr sarasota, Florida United States of America

GMAC auto insurance m favorite I feel like they do not clearly state what you need when they give the rate and and you make payment sarasota, Florida

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Purchased insurance from GMAC  June 2012 for a good rate paid in full for a year over $1,200. In October 2012 received a letter stating I did not provide proof of insurance.  And a new bill for $1490 after I already paid for a year.  The date of receipt of the cancellation letter was midnight the that night.   I had faxed for proof. copy cancellation notice and prior card as proof when I got the policy originally not good enough.

 They wanted a deceleration page never told me and most people do not know what that is.  Instead they ask for proof of insurance.  My new bill was another $1470 pay or my insurance cancelled a  When I called nothing they can do stated I know this is confusing but send more money and we can re-instate.

I managed to get a new policy at Nationwide same day however, when I asked for a refund of my 7 months remaining I received a check for $12.00.  I called the FL insurance commissioner and was told to mail a copy of the deceleration page along with my new insurance proof.   I filed a complaint with the FL insurance commissioner.  They said the refund should be pro-rated since I had proof. I don't expect anything thank Goodness I am not a single mom trying to feed her kids.

This company is non responsive and a rip off my insurance has cost $3,500 with the new policy to keep coverage.   Most people do not know proof of insurance means deceleration page. I happen to know the difference and would have sent if told. 

This report was posted on Ripoff Report on 11/15/2012 03:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/GMAC-auto-insurance/sarasota-Florida-34232/GMAC-auto-insurance-m-favorite-I-feel-like-they-do-not-clearly-state-what-you-need-when-th-969488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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