- Report: #377937
Report - Rebuttal - Arbitrate
Complaint Review: GNS Inc, Global Nutrition, Slim Seduction, Slim Body Coach
GNS Inc, Global Nutrition, Slim Seduction, Slim Body Coach6452 Fig Street, Ste A, Arvada, Colorado U.S.A.
GNSGNS Inc, Global Nutrition, Slim Seduction, Slim Body Coach Deceptive Advertising and Ripping off their Custimoers Arvada Colorado
*UPDATE Employee: Company Response
*Consumer Comment: CAVEAT EMPTOR
Fifteen days later I still had not received the product so I called the company to tell them that I had not as yet received the product and I wanted to cancel it. They told me that they could not cancel and would have to reship. This was on the 27th of August.
I finally received the product on the 9th of September. In the meantime, even though I had not received the product, the charged my credit card for $49.95 since my 21 day "free" trial period was over.
This is not a "free" trial. A "free" trial is something that you do not have to pay for. This was a trial which I did get prior to being charged.
When I called to complain they basically told me that I was out of luck. That if I would have contacted them by August 27th I would have been able to return the
product but since I did not, no matter that the product is worthless, I am out of luck and out of money.
Please do not use this company as they are most definitely deceptive in their practices and are only following the letter of the law to the extent that they can get away with it. Since the confirmation email states that you will be charged $49.95 after 21 days they can say that you were informed. But the problem is that you are unable to cancel the order at that time and once you received the product you have to pay for return shipping.
I will never purchase anything from GNS again.
Albuquerque, New Mexico
This report was posted on Ripoff Report on 10/02/2008 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/GNS-Inc-Global-Nutrition-Slim-Seduction-Slim-Body-Coach/Arvada-Colorado-80004/GNSGNS-Inc-Global-Nutrition-Slim-Seduction-Slim-Body-Coach-Deceptive-Advertising-and-Ri-377937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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