• Report: #427970

Complaint Review: GNS Inc.

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  • Submitted: Tue, February 24, 2009
  • Updated: Thu, July 09, 2009

  • Reported By:Ft. Wright Kentucky
GNS Inc.
6452 Fig Street Arvada, Colorado U.S.A.

GNS INC...SLIMBODY PRODUCT..Acai Berry Diet Products ACAI BERRY VITAMINS will cause CREDIT CARD/DEBIT CARD FRAUD!!!! Arvada Colorado

*UPDATE Employee: Company Response

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I ordered the Acai Berry vitamins from GNS Inc. on a 30-day free trial. 7 days after I received the product I was billed 79.90. The number posted on my bank statement was (800)-595-4670. The phone number would ring once then hang up abruptly. The website will only publish one customer service number and no email address. You have a web form to enter your information into and it is forwarded to someone. You are told that it will be attended to within 24 hours. I had to call several times 2 days in a row to finally get through. Once I did, I was on hold for approximately 30 minutes. I have been given an RA# to return the unused portion of the "vitamins" for a full refund as long as the package is returned withing the first 30-day mark. The representative said we still may see yet ANOTHER charge $$ for the next shipment that she cancelled during the phonecall.

I was forced to disputed the charge with my bank through the fraud department. It has been a very bad experience. They are thieves and frauds!! If you buy from them, expect to get burned!

On another note, this vitamin does NOT work. I have taken the whole first bottle and have not seen the results that they spoke so highly of in the advertisments. I DO NOT recommend anyone going thought all of this for a bottle of cheap vitamins. They are $160.00 a month because that is what the company will bill you. Do NOT order from GNS Inc. or the Acai Berry pills. I am still fighting this battle with this company.

Jamie
Ft. Wright, Kentucky
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/GNS-Inc/Arvada-Colorado-80004/GNS-INCSLIMBODY-PRODUCTAcai-Berry-Diet-Products-ACAI-BERRY-VITAMINS-will-cause-CREDIT-427970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

Jamie,

We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue.

Sincerely,
Supervisor
GNS
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