• Report: #490008

Complaint Review: GOOGLE PROFITS

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  • Submitted: Fri, September 04, 2009
  • Updated: Fri, September 04, 2009

  • Reported By: Password — Greensboro North Carolina USA
GOOGLE PROFITS
PO Box 2999 Riverton, Utah United States of America

GOOGLE PROFITS Google Money Profits Google Profit Resources - Crooked - Dishonet - Scam - DO NOT FALL INTO THE TRAP Riverton, Utah *NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.

* : Resolution offer

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This is a very dishonest company.  I was looking for something to earn money since I am homebound.  Having the name "Google" I thought it was an honest opportunity.


First I didn't get the password information that I needed so that I could cancel. I did not mind the approximately $2 but the next thing I know there is a charge on my credit card account for $47 plus.


I tried many times to get password information but was unable to reach the company, plus when I finally did, it was so garbled that the person could not be understood. She did not give me the correct password and by the time I got the password, I had already been charged.  My credit card company refused my request to deny the charge, as did Google Profit Resources.


A complaint has now been filed with the BBB, which Google Profit is not a member.  I intend to file a complaint with the Utah Consumers Complaint, which will probably have no help.


This organization (and I use the term lightly) is a scam and just because it has "Google" in the name does not make the company trustworthy.


Thank you for letting me vent.


This report was posted on Ripoff Report on 09/04/2009 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/GOOGLE-PROFITS/Riverton-Utah-84065/GOOGLE-PROFITS-Google-Money-Profits-Google-Profit-Resources-Crooked-Dishonet-Scam--490008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1

Resolution offer

AUTHOR: Customer Service Administrator - (U.S.A.)



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We do represent some of the Google Money Profits programs, if the company you have ordered from is ours, please consider the following information and allow us to assist you.

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I apologize for any misunderstanding regarding the services you've been
receiving from our company.  There are no commitments with the free
product however there is a bonus free trial period to membership websites that
accompanies the free CD and we do our best to disclose this as it is stated
several times throughout the ordering process - on the sales page, the order
page, the confirmation page and the thank you email, it is then also explained
in the first paragraph of the Terms and Conditions of the offer.  We offer
the trial periods to give our clients a chance to use the services and see the
value of them for themselves before they are billed for them.  The trial
periods are free for 7-30 days from the order date depending on which bonuses
apply and we would not have charged you had you called customer service and
canceled during the trial period as it is not our desire to bill clients who do
not want the membership after the free trial offer ends. 



The following
is the first paragraph of the Terms and Conditions of the offer (the Terms and
Conditions and Privacy Policy links can be found on every page of the sales
ad):

Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as
outlined on the order page, confirmation of order page, and confirmation email,
which is that you, the buyer, are not entitled to a refund of the upfront cost
of any shipping and handling that may or may not have been charged to you for
delivery of said product. Furthermore, any free trials that may or may not be
offered with this product are only free during the said allotted time of the
free trial period as outlined within the product sales page, confirmation of
order page, and confirmation email. If you have not cancelled the free bonus
within the free trial period (if offered on product purchasing), you are
agreeing to purchase the bonus material and/or service at a monthly reoccurring
cost. This can be cancelled by calling the customer service number provided in
the confirmation email between the hours of 9AM and 9PM EST M-F and stating your
desire to cancel said bonus material. However, in order to not be charged any
future reoccurring cost, please give ample time (2 business days) to be
cancelled out of any reoccurring billing system before the next scheduled
charge to your account (this does not apply during any trial period).  Not
canceling trial programs constitutes authorization, by you, the buyer, for any
charges (as outlined) for the associated bonus service until your request to
cancel has been received by our customer service staff.  By not canceling
the bonus program during the trial period or prior to two days before a
scheduled billing cycle, you agree that any reoccurring charges billed to you
will be non-refundable.

As you can see
the Terms direct the customer to the sales page, confirmation of order page and
the confirmation email. The following disclosure is directly from the sales
page - it is located directly above or below the submit button depending on
which sales site you are ordering from:

Terms, Disclosures, and Electronic Signature Information.
NetPro Marketing's authorization to provide and bill its services is obtained
by way of your electronic signature. Once submitted, this electronic order
constitutes an electronic letter of agency. NetPro Marketing's reliance on your
electronic signature, as obtained above, is done pursuant to the Uniform
Electronic Transactions Act and the electronic Signatures in Global and
National Transactions Act. Both laws specifically preempt State laws that
recognize only paper records or handwritten signatures. By submitting this
form, I am ordering the Google Money Profit CD and trial membership for $2.29
S&H. After the 7 day trial, I will be charged $39.95 a month thereafter if
I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast
Grants Members Site and Network Agenda for $7.95 a and $9.95 a month
thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms &
Conditions . For questions, call 1-888-651-9818, anytime, 24 hours a day.

Google Money
Profit Members Site comes with a 7 day free trial to our members website where
we offer one on one live chat assistance and it teaches users how to make money
using Googles AdWords and AdSense Programs.  Customers can use these
programs to create Google AdWord-based Advertisements and place ads on Google
searches using Google AdWords.  They can do this either for their own
sites or they can use Google AdSense to funnel traffic through their sites to
other sites and get paid for the traffic they generate. Search Market Members
also comes with two fast action bonuses, first is a 14 day free trial to Fast
Grants Members Site which gives our clients access to our Grant Resource Center
website that is normally a $39.95 monthly charge for a reduced charge of $7.95
a month; as you are already a member of another of our programs.  This
site offers access to one of the largest grant data bases where you can find
both government and private foundation grantors.  It offers information
from Dr. Porter who is a licensed and certified grant writer.  The
information that is offered through our members website is more extensive than
what other companies sell in coaching programs that cost thousands of dollars,
so we feel that we are offering our clients the best value in the
industry.  The second fast action bonus is a 21 day free trial for Network
Agenda, an affiliate company that offers an online date book that will allow
you to keep track of your daily schedule and will even send you reminders to
your cell phone.  We offer the trial periods to give our clients a chance
to use the services so they can see the value of them for themselves before
they are billed for them.

Please contact
customer service at the number listed in the above disclosure.  There you
will find a helpful agent waiting to assist you with your concerns.

If you are
another customer that is reading this and you have already tried customer
service, but feel that we have failed you in some way or you feel you weren't
treated fairly please call me directly at 435-773-1795 or email me at
customerservice@cshelp.org I will be happy to address your concerns ASAP.

Sincerely,

Online Customer
Support

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