- Report: #432814
Report - Rebuttal - Arbitrate
Complaint Review: GPM Merchandise Direct - Buxton Bag
GPM Merchandise Direct - Buxton Bagwww.buxtonbag.com Wallingford, Connecticut U.S.A.
GPM Merchandise Direct - Buxton Bag Buxton Bag - Phone Rip-Off and On-line Order - Piece of Cheap Crap - Do Not Purchase Wallingford Connecticut
Finally, the one bag I ordered on-line arrived and it was a cheap piece of garbage and couldn't hold all they said it would on TV. The strap was cloth ... not shown on the TV and there was web netting inside. I'm sure it cost about $2 to make. I ripped up the package, so couldn't just send it back with the mail carrier. They had sent me a confirmation, so I wrote them back twice asking how to return the item. There was no response. I am sending it back certified mail tomorrow and hope I will at least get a $20 credit. I know it will be another $10 for shipping and handling.
So, all in all, a very bad experience ... and costly at $40 for shipping and handling on 4 bags, when I have no merchandise that I wanted. They advertise falsely and have a terrible product. I know they have other products, but I would stay away from them.
Fort Lauderdale, Florida
This report was posted on Ripoff Report on 03/10/2009 09:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/GPM-Merchandise-Direct-Buxton-Bag/Wallingford-Connecticut-06493/GPM-Merchandise-Direct-Buxton-Bag-Buxton-Bag-Phone-Rip-Off-and-On-line-Order-Piece-o-432814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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