• Report: #416073

Complaint Review: GPM Merchandise

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  • Submitted: Sun, January 25, 2009
  • Updated: Sun, January 25, 2009

  • Reported By:Albuquerque New Mexico
GPM Merchandise
Po Box 3179 Wallingford,, Connecticut U.S.A.

GPM Merchandise Snuggie, etc. This company will continue to charge your credit card after order is cancelled Wallingford, Connecticut

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An order for Snuggie was placed on 11/24. Product never arrived. I received a postcard from the company asking if I was still interested on 1/5/09. I declined the order and mailed back the notification. On 1/21/09 my card was charged and I promptly called the company to complain. I was told that a supervisor would call me back-did not happen. On 1/23/09 spoke to another customer service rep and was transferred to Sal-supervisor, who assured me that the charge would be reversed. On 1/25 a second charge appeared on my statement and the first still was not reversed. This company has no sense of their own systems and refuse to honor your cancellation requests, in fact they will double charge you!

Krista
Albuquerque, New Mexico
U.S.A.

This report was posted on Ripoff Report on 01/25/2009 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/GPM-Merchandise/Wallingford-Connecticut-06494/GPM-Merchandise-Snuggie-etc-This-company-will-continue-to-charge-your-credit-card-after-416073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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