• Report: #995761

Complaint Review: GPM*GRIPGO

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  • Submitted: Sat, January 12, 2013
  • Updated: Wed, January 16, 2013

  • Reported By: Blaine — Sandown New Hampshire United States of America
GPM*GRIPGO
2 Skyline Drive, NY Internet, New York United States of America

GPM*GRIPGO GripGo universal car phone mount GripGo doubled my order and charged me $81.70. All I wanted is what was advertised! Internet, New York

*Author of original report: GripGo order resolved

*REBUTTAL Owner of company: GripGo

*Consumer Comment: grip and go

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GripGo automatically doubled my order.  I immediately called the telephone number and was told that the order was already processed and my only recourse was to wait until I received the order then return the unwanted items.
Receive the items in a huge box with no invoice, no packing slip, and no return instructions.  I was charged $81.70 on my Discover Card. 
I wanted only what was advertised for $14.95 + $7.95 S&H.

This report was posted on Ripoff Report on 01/12/2013 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/GPMGRIPGO/Internet-New-York-10532/GPMGRIPGO-GripGo-universal-car-phone-mount-GripGo-doubled-my-order-and-charged-me-8170-995761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

GripGo order resolved

AUTHOR: Blaine - (United States of America)

GripGo customer service has credited my credit card for half the order.  I am completely satisfied with this result.
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#2 REBUTTAL Owner of company

GripGo

AUTHOR: Regproserve - (Canada)

Wish I had read these reports sooner ! SAME  thing happened to me in Canada. This company is a major ripoff. DO NOT ORDER FROM THEM !I have now been billed over 80 dollars and have no clue what I am receiving !
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#3 Consumer Comment

grip and go

AUTHOR: kim - (United States of America)

i had the same thing happen to me last friday, they charged me for 2 of them , i call them as soon as i saw the check out price. was told that i had to call back on monday when customer service opened, i called my credit card and told them if it showed up not to pay it . monday morning i called gripand go and cancled my order completly. always ask for a conformation #when canceling or a name and operator number.
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