• Report: #301874

Complaint Review: GPNETHELP COM

  • Submitted: Sun, January 20, 2008
  • Updated: Sat, January 26, 2008

  • Reported By:Dickson Tennessee
GPNETHELP COM
GPNETHELP COM , Florida U.S.A.

GPNETHELP COM unauthorized charges. Never heard of them before. How did they get my card #? Miami Beach Florida

*Consumer Comment: Identical Situation Occured to Me

*Consumer Comment: Identical Situation Occured to Me

*Consumer Comment: Identical Situation Occured to Me

*Consumer Comment: Identical Situation Occured to Me

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This company charged two unauthorized charges to my debit card. One for $34.95 and the other for $9.95. I have never heard of this company before. when I called, they said it was for a dating service. I assured them that I am happily married and would not need such a service. They said that they would put me on their "unauthorized charges" list and would credit back my acct. I was VERY concerned because they wanted my address, card number, etc. to confirm the charges. I didn't want to give it to them because I didn't authorize in the first place. I have cancelled the card now, which was a huge hassle and also disputed the charges at my bank. But, has anyone actually gotten a refund back from them?

Rbthorpe
Dickson, Tennessee
U.S.A.

This report was posted on Ripoff Report on 01/20/2008 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/GPNETHELP-COM/Florida/GPNETHELP-COM-unauthorized-charges-Never-heard-of-them-before-How-did-they-get-my-card-301874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Identical Situation Occured to Me

AUTHOR: Patrick - (U.S.A.)

I checked my online account and saw that there were three unidentified charges. One was for $1 at Apple iTunes, and the other two were for GPNETHELP.COM, totaling about $40. I went to gpnethelp.com to understand if this was a charge that was in fact mine. As it turns out, I discovered it was a personals site. I contacted my credit card fraud dept immediately and they removed the charges, cancelled my card, and are in the process of issuing me new plastic.

I also contacted gpnethelp.com as another forum suggested, and they gave me the IP address of where the charges originated: 65.190.78.143, the userid of the account: 33411839, and told me to file a police report and fax it to them and that they would credit the account and send it to their fraud database. I did some looking up of this ip address and discovered that whoever had it was from Greensboro, NC (about 1.5 hours from me). I called up the ISP who owned the IP address and asked for any information and they stated that it could have easily been a "masked ip," meaning that it isn't even really assigned by the ISP to a particular user. I emailed the ISP's fraud dept to notify of these charges and to catalog who has had that IP address within a specific date range so that if the police were to subpoena information on the account holder it would be readily available.

At this point, I'm not sure if it is worth taking the time out of the day to go to file a police report and then to fax it to gpnethelp when I have already received the credit from the issuing credit card company. Whether or not I do this I have yet to decide.

I did signup for lifelock just in case though. I was nervous and started worrying immediately that maybe it was my ID that was stolen, so for $99 bucks a year (I found promo code RD17 online) I will at least have some security at night. It is really bothersome and invasive when this type of situation happens to you, and my only true advice on the situation is to underscore the importance of staying on top of your statements, especially when available online.

Patrick
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#2 Consumer Comment

Identical Situation Occured to Me

AUTHOR: Patrick - (U.S.A.)

I checked my online account and saw that there were three unidentified charges. One was for $1 at Apple iTunes, and the other two were for GPNETHELP.COM, totaling about $40. I went to gpnethelp.com to understand if this was a charge that was in fact mine. As it turns out, I discovered it was a personals site. I contacted my credit card fraud dept immediately and they removed the charges, cancelled my card, and are in the process of issuing me new plastic.

I also contacted gpnethelp.com as another forum suggested, and they gave me the IP address of where the charges originated: 65.190.78.143, the userid of the account: 33411839, and told me to file a police report and fax it to them and that they would credit the account and send it to their fraud database. I did some looking up of this ip address and discovered that whoever had it was from Greensboro, NC (about 1.5 hours from me). I called up the ISP who owned the IP address and asked for any information and they stated that it could have easily been a "masked ip," meaning that it isn't even really assigned by the ISP to a particular user. I emailed the ISP's fraud dept to notify of these charges and to catalog who has had that IP address within a specific date range so that if the police were to subpoena information on the account holder it would be readily available.

At this point, I'm not sure if it is worth taking the time out of the day to go to file a police report and then to fax it to gpnethelp when I have already received the credit from the issuing credit card company. Whether or not I do this I have yet to decide.

I did signup for lifelock just in case though. I was nervous and started worrying immediately that maybe it was my ID that was stolen, so for $99 bucks a year (I found promo code RD17 online) I will at least have some security at night. It is really bothersome and invasive when this type of situation happens to you, and my only true advice on the situation is to underscore the importance of staying on top of your statements, especially when available online.

Patrick
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#3 Consumer Comment

Identical Situation Occured to Me

AUTHOR: Patrick - (U.S.A.)

I checked my online account and saw that there were three unidentified charges. One was for $1 at Apple iTunes, and the other two were for GPNETHELP.COM, totaling about $40. I went to gpnethelp.com to understand if this was a charge that was in fact mine. As it turns out, I discovered it was a personals site. I contacted my credit card fraud dept immediately and they removed the charges, cancelled my card, and are in the process of issuing me new plastic.

I also contacted gpnethelp.com as another forum suggested, and they gave me the IP address of where the charges originated: 65.190.78.143, the userid of the account: 33411839, and told me to file a police report and fax it to them and that they would credit the account and send it to their fraud database. I did some looking up of this ip address and discovered that whoever had it was from Greensboro, NC (about 1.5 hours from me). I called up the ISP who owned the IP address and asked for any information and they stated that it could have easily been a "masked ip," meaning that it isn't even really assigned by the ISP to a particular user. I emailed the ISP's fraud dept to notify of these charges and to catalog who has had that IP address within a specific date range so that if the police were to subpoena information on the account holder it would be readily available.

At this point, I'm not sure if it is worth taking the time out of the day to go to file a police report and then to fax it to gpnethelp when I have already received the credit from the issuing credit card company. Whether or not I do this I have yet to decide.

I did signup for lifelock just in case though. I was nervous and started worrying immediately that maybe it was my ID that was stolen, so for $99 bucks a year (I found promo code RD17 online) I will at least have some security at night. It is really bothersome and invasive when this type of situation happens to you, and my only true advice on the situation is to underscore the importance of staying on top of your statements, especially when available online.

Patrick
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#4 Consumer Comment

Identical Situation Occured to Me

AUTHOR: Patrick - (U.S.A.)

I checked my online account and saw that there were three unidentified charges. One was for $1 at Apple iTunes, and the other two were for GPNETHELP.COM, totaling about $40. I went to gpnethelp.com to understand if this was a charge that was in fact mine. As it turns out, I discovered it was a personals site. I contacted my credit card fraud dept immediately and they removed the charges, cancelled my card, and are in the process of issuing me new plastic.

I also contacted gpnethelp.com as another forum suggested, and they gave me the IP address of where the charges originated: 65.190.78.143, the userid of the account: 33411839, and told me to file a police report and fax it to them and that they would credit the account and send it to their fraud database. I did some looking up of this ip address and discovered that whoever had it was from Greensboro, NC (about 1.5 hours from me). I called up the ISP who owned the IP address and asked for any information and they stated that it could have easily been a "masked ip," meaning that it isn't even really assigned by the ISP to a particular user. I emailed the ISP's fraud dept to notify of these charges and to catalog who has had that IP address within a specific date range so that if the police were to subpoena information on the account holder it would be readily available.

At this point, I'm not sure if it is worth taking the time out of the day to go to file a police report and then to fax it to gpnethelp when I have already received the credit from the issuing credit card company. Whether or not I do this I have yet to decide.

I did signup for lifelock just in case though. I was nervous and started worrying immediately that maybe it was my ID that was stolen, so for $99 bucks a year (I found promo code RD17 online) I will at least have some security at night. It is really bothersome and invasive when this type of situation happens to you, and my only true advice on the situation is to underscore the importance of staying on top of your statements, especially when available online.

Patrick
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