- Report: #981973
Report - Rebuttal - Arbitrate
Complaint Review: GPS Movers
GPS MoversInternet United States of America
GPS Movers A Plus Moving & Storage Moving van missing for 42 days with my belongings; finally arrived, co. promised $150 rebate-never came. Internet
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When truck did not arrive on promised date, I began calling, only to be told co. moved, changed its name to GPS Movers & location from Queens to Staten Island. Dozens of calls were made & lies about where the truck was & when it would arrive were told to me.
When after one month later truck was still not here & no info or explanations were given to me, I reported to BBB of New York. Co. then offered $150, verbally, for my 'inconvenience.' (My husband & I are in our late 60's & he had brain surgery in the middle of this period of time which I told them. We slept on the floor of our condo, no furniture, etc.)
Truck finally arrived 41 days later!!! No explanation. No check for $150 ever arrived, even after numerous reports to BBB & even they were told they were sending me $150 to 'resolve' the issue. They nver did! Each time I called I was given a different excuse/answer as to why the check wasn't send out yet, but always told it would be. This all took place in 2011. I don't know if I have any recourse, but I want people to be aware & find ways to protect the consumer from this kind of abuse.
This report was posted on Ripoff Report on 12/14/2012 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/GPS-Movers/internet/GPS-Movers-A-Plus-Moving-Storage-Moving-van-missing-for-42-days-with-my-belongings-fina-981973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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