• Report: #1162081

Complaint Review: GRA CAPTIAL

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  • Submitted: Tue, July 15, 2014
  • Updated: Tue, July 15, 2014

  • Reported By: Ripped Off — Woodbury New York
GRA CAPTIAL
79 PELICAN DRIVE OLDSMAR, Florida USA

GRA CAPTIAL, Glen Ashley, is a Rip Off Artist. He will make promises and break every one of them, deliver bad leads and then KEEP your money. Stay Away. Rip Off Glen Ashley GRA Capital OLDSMAR Florida

*Author of original report: The truth always prevails

*REBUTTAL Owner of company: THE LIES ARE ENDLESS!!!

*Author of original report: Glen Ashley GRA Capital

*Author of original report: These are follow up emails from Glen Ashley after Ripping us off.

*REBUTTAL Owner of company: Who is the crook??

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Glen Ashley and GRA Capital told us we would be receiving direct inbound calls from his TV, Radio and Internet marketing, we sent him $1600 for 100 of those calls for our business.  The promise of calls being sent at 9am was broken instantly.  After numerous calls and emails to Glen Ashley each morning we would get our first call around noon each day.  When the calls started arriving they were not inbound direct calls from TV/Radio/Internet, but in fact they were transfers from a call center that was outbound calling on some old data lists.

 We brought this to Glen Ashley's attention and we were told he would fix it.....  a promise that made us re-order.  We sent him $2400 at that point.  Again, no calls as promised during our normal business hours and bogus live transfers from clients that either said they told the agent they had no time to speak or they asked NOT to be transferred.  And then charged us $16 for each of those.  

When we started to complain about the quality of these crappy transfers he asked us to Re-order again.  When we said no, we had about 100 more calls to be delivered.  He said we were put at the bottom of his list and he would deliver them over time........ What???  We asked for a refund and received no response.  No leads have been delivered in the past 4 days.  So it seems as if his plan is to keep our money that we trusted him with...  (Basically steal it)

We would advise people to beware and stay away from Glen Ashley / GRA Capital.  They do not generate ANY leads as they say they do.  They are a middleman for a horrible incompetent call center.  We have decided to hire a Florida attorney and sue him for a full refund. He is being served this week.  We can not let people like Glen Ashley get away with things like this!!

Just to prove my complaint, I am attaching a copy of the order that we signed starting that we would receive Direct Inbound calls from TV/Radio and Internet.  Rot in Hell Glen.  Fraudsters ALWAYS get what they deserve.


This report was posted on Ripoff Report on 07/15/2014 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/GRA-CAPTIAL/OLDSMAR-Florida-34677/GRA-CAPTIAL-Glen-Ashley-is-a-Rip-Off-Artist-He-will-make-promises-and-break-every-one-1162081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

The truth always prevails

AUTHOR: Ripped Off - ()

Posted By Glen Ashley:

FACT# 6 I TOLD THEM THEIR ORDER WAS FILLED AND THEY WOULD GET THEIR REPLACEMENTS OVER THE COURSE OF THIS WEEK AT 15 PER DAY

The above "Fact#6" was told to us 7/11 at 1:41pm

Not one single lead was delivered since.  Glen was told in advance (Friday 7/11 at 2:47pm) that we would file a complaint on Ripoff Report if he did not complete our order.  He chose not to.  Now he is crying about the truth being posted here.  (see attached IO)

Again, any re-order was based on a lie that Glen was going to fix the issues - which he did not.

BEWARE - If you buy leads from GRA Capital for any vertical and have a simple dispute or complaint, you run the risk of him calling your clients and telling them to cancel your service. (that's is what he has threatened us with via email.... yes via email/written proof)  Not sure that is good for business but you can make your own decision.

 

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#2 REBUTTAL Owner of company

THE LIES ARE ENDLESS!!!

AUTHOR: gra capital group - ()

THis will be my last rebuttal since it is way to time consuming. I have been in business for over 7 years

and have dealt with this kind of companies that come and go. so i will tell you i am not in the business of ripping people off. they ortdered 250 leads and were trasferred 311. thses are the facts!!! I use kall8.com

that records every call and is an independent company that i pay for and supply to customers for free.

FACT#1 FROM THEIR EXCEL SHEET THEY CLOSED 9 NEW ACCOUNTS OUT OF FIRST 53 BILLABLE CALLS AND STILL SUBMITTED FOR CREDIT OF 23 UNQUALIFIED PROSPECTS. 

FACT #2 THEY KNEW CALLS WER COMING FROM CALL CENTER USING MY DATABASE OF TV/RADIO AND INTERNET PROSPECTS

FACT #3 THERE WAS A REFUND CLAUSE ON FIRST INSERTION ORDER, PAGE 2 , THAT BRETT DIDNT ATTACH

BUT I WILL

FACT #4 THEY NOT ONLY DIDNT WANT REFUND BUT REORDERED!!!

FACT #5 BRETT WAS SUCH A WHINER COMPLAINER ON A DAILY BASIS THAT I STOPPED DEALING WITH HIM

AND DEALT WITH SAM

FACT #5 SAM WANTED TO REORDER A THIRD TIME BUT I RAISED MY PRICING SINCE I WAS ONLY MAKING

$1.50 PER LEAD

FACT# 6 I TOLD THEM THEIR ORDER WAS FILLED AND THEY WOULD GET THEIR REPLACEMENTS OVER THE COURSE OF THIS WEEK AT 15 PER DAY 

FACT#6  BRETT SAID EITHER FILL 40 ON MONDAY AND 35 ON TUESDAY OR I WILL BE COMING AFTER YOU WITH ATTORNEY, RIPOFF REPORT, ETC

HERE IS LINK FOR ANYONE WITH A FEDERAL STUDENT LOAN TO GO A ENROLL IN GOVERNMENT PROGRAMS

THAT ARE YOUR RIGHT AND THEY ARE FREE. WWW.DIRECT.ED.GOV

I HAVE ALL DOCUMENTS AND PRIOR EMAILS SO THEIR THREAT OF LITIGATION IS JOKE.

I WILL LEAVE YOU WITH THIS THEY HAVE BEEN IN BUSINESS LESS THEN A YEAR AND ARE FOOLS 

THAT WILL NOT LAST THE YEAR. WATCH WHAT HAPPENS IN NEXT FEW MONTHS REGARDING THIS INDUSTRY!!

AS FOR ME I WILL BE CONTINUING ON BUT BO LONGER OFFERING SERVICES TO THIS INDUSTRY

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#3 Author of original report

Glen Ashley GRA Capital

AUTHOR: Ripped Off - ()

Any re-order was based on lies told to us by Glen.  Not one TV or Radio spot ever ran.  Our company and companies like our that follow the letter of the law and do not collect upfront fees are doing right by people.  Glen would know nothing about that or about how the industry that his company services works.  Sad.....   If he did a little research before rebutting this post he would have never responded with that nonsense.  We will let Small Claims court sort it out.  

 

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#4 Author of original report

These are follow up emails from Glen Ashley after Ripping us off.

AUTHOR: Ripped Off - ()

7/15/2014 4:02pm:

From Glen Ashley:

"hahaha you dumb a**!!! watch your world close i am turning you in to attorney general f****** crooks!!!!

good luck suing me" 

 7/15/2014 10:44am:

From Glen Ashley:

"Luck is not needed by me. Your business will not last the year"

 

 

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#5 REBUTTAL Owner of company

Who is the crook??

AUTHOR: gra capital group - ()

As many of you may know, the attorney general in Illinois filed two lawsuits Monday against debt-settlement firms targeting consumers with student loans.
You can read more here:

I am the crook, they were supplied over 312 leads on their 250 lead order and as you can see

This whole indusrty is being shut down. The new york attorney general is investigating all these scam companies and will be filing charges. I am not supplying any leads to the industry after this was released.

Their whols story is a lie, on the original order it was written that for any leads not furnished by thursday

they would be entitled to a refund. INSTEAD THEY REORDERED!!! They wanted to place a third order but I changed terms and raised prices so we parted terms. I will keep you posted when they are in the news and being prosecuted. I can on and on but all companies that were charging an upfront fee were breaking the law and thats what they were doing. FTC will not be at my door and I will guarantee you they will not be answering their phones and taking new orders after they learn of this development. Rot in hell? really i didnt break the law but you did!!!.

 

 

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