• Report: #300712

Complaint Review: GRANTMASTER.COM

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  • Submitted: Wed, January 16, 2008
  • Updated: Tue, February 05, 2008

  • Reported By:washington District of Columbia
GRANTMASTER.COM
GRANTMASTER.COM Internet U.S.A.

GRANTMASTER.COM I showed intrest in grantmaster and they ripped me off by stealing my hard earned money by using different websites that were in affiliation with their scams on robbing innocent people. Dont Know Internet

*UPDATE Employee: Resolution Offer

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This is to whom it may concern it would be greatly appreciated if I was refunded my money that was stollen from out of my account that no one had permission to take.

ms XXXX
washington, District of Columbia
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 01/16/2008 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/GRANTMASTERCOM/internet/GRANTMASTERCOM-I-showed-intrest-in-grantmaster-and-they-ripped-me-off-by-stealing-my-hard-300712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Johngant. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Johngant had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement:

Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST.

After clicking the 'Ship My FREE Kit!' button, the next screen that appears contains the offers for Everyday Legal Forms, Rebate Millionaire and Family Savers Club - these are offers that you simply have to uncheck the box if you are not interested in participating in them. Had Johngant simply unchecked the boxes he would never have been enrolled in those particular programs.

Johngant, I have verified that you did contact customer service and your account was handled per your requests. You will need to contact Reward Me More to settle your account with that company as they are not a part of Grant Master.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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