- Report: #1023940
Report - Rebuttal - Arbitrate
Complaint Review: GREEN DOT
GREEN DOTP.O. Box 1187 Monrovia, CA 91017 Monrovia, California United States of America
GREEN DOT Jimmy Green Dot Corporation, agent Jimmy Ripped Me Off!!!!! Harrassed me!!! Monrovia, California
*Author of original report: Jimmy Ngor, Joseph, & ring leader Nicole Molawsky
*UPDATE Employee: Green Dot Corporation Response
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Jimmy works in: Card Holder Disputes, is very immature and often neglects his responsibilities as an agent to work toward finding a solution. He has been documented not returning phone calls on a timely fashion and caries and "I DON'T GIVE A CARE ABOUT YOUR CLAIM ATTITUDE"
He expresses himself poorly, lacks punctuality and because of his lack of knowledge he aims to shuffle off the phone before you can ask him questions. When he "asks" a question and a logical answer is given he doesn't have the comprehension level to siphon or pick up the information that has been presented to him.
Jimmy cares about one thing, DENYING YOUR CLAIM. If your card is ever lost or stolen, BEWARE. You will get shuffled around from rep to rep. After speaking with Jimmy several times in reference to my claim it was clear that the answers that were given to his questions "asked" we logical and made since. Jimmy's main concern was giving the same statement over and over and then HANGING UP the telephone when asked to speak to his manager Nicole which does nothing to correct his behavior.
Joseph is another person that works there and thought in his own mind that he was the BILLY GOAT at the top of the hill, however he is nothing more then just a talking rep puppet. He pulled up my claim and said that he had the authority to pay out the claim when in fact he had no authority at all according to Jennifer that works at the company and neither does she. Joseph hung up on me when asked to speak to a manager.
In summary, Green dot including Jimmy and Joseph are players in a sham of an operation. DO NOT DO BUSINESS WITH THIS COMPANY. IF YOUR CARD IS STOLEN THEY WILL DO ANYTHING AND SAY ANYTHING TO REJECT YOUR CLAIM. THEY DON'T CARE AND THEY ARE OUT TO RIP YOU OFF. MULTIPLE HARASSING PHONE CALLS FROM CALIFORNIA WERE RECEIVED IN AN ATTEMPT TO MAKE FUN AND HARASS-VIA THEIR CELL PHONE.
DO NOT BY THEIR PREPAID CARDS!!!!!!!!!!! YOU'VE BEEN WARNED, THEY WILL RIPPPPPPPPPPPPPPPPPPPPPP YOU OFF FASTER THEN YOU CAN CLOSE THE DOOR. YOU CAN THANK UPPER LEVEL MANAGMENT JIMMY & JOSEPH FOR THEIR LACK OF PROFESSIONALISM AND REASON FOR THIS REPORT.
BE WARE OR GET YOUR CASH RIPPED OFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF!!
This report was posted on Ripoff Report on 03/05/2013 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/GREEN-DOT/Monrovia-California-91017/GREEN-DOT-Jimmy-Green-Dot-Corporation-agent-Jimmy-Ripped-Me-Off-Harrassed-me-Monr-1023940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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