• Report: #504017

Complaint Review: GREEN TEA PURITY

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  • Submitted: Sun, October 04, 2009
  • Updated: Wed, November 11, 2009

  • Reported By: EVA-MARIA — RODNEY Ontario Canada
GREEN TEA PURITY
GREEN TEA PURITY , California United States of America

GREEN TEA PURITY T WEIGHT SECRETS, NXT SUPPLEMENTS GREEN TEA PURITY WEIGHT LOSS SUPPLEMENT COST ME $95.96, NUMEROUS PHONE CALLS AND EMAILS FOR A REFUND FOR PRODUCT NOT RECEIVED. STILL WAITING FOR REFUND, KEEP GETTING ASKED TO SHIP BOTTLE DIDN'T GET. California

*Author of original report: FURTHER INFORMATION ON MY BATTLE WITH GREEN TEA PURITY

*Author of original report: GREEN TEA PURITY,

*Author of original report: GREEN TEA PURITY

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ON JULY 13/09 I WAS CHARGED $7.02 FOR A FREE TRIAL BOTTLE OF GREEN TEA PURITY WEIGHT LOSS SUPPLEMENT. ON JULY 25/09 I WAS CHARGED $88.94 FOR A SECOND BOTTLE OF THE SAME SUPPLEMENT. I HAD ALREADY CANCELLED FUTURE SHIPMENTS AT THIS POINT BECAUSE I HAD NOT RECEIVED THE FREE TRIAL BOTTLE. ON JULY 31/09 I FINALY RECEIVED THE TRIAL BOTTLE.


THE FIRST CHARGE OF $7.02 WAS FROM NXT SUPPLEMENTS, WHO'S PHONE NUMBER 908-320-4322 IS NOT REACHABLE. YOU GET A RECORDING TELLING YOU THAT YOU DO NOT HAVE SUFFICIENT FUNDS IN YOUR ACCOUNT TO COMPLETE THE CALL.


THE SECND CHARGE CAME FROM T WEIGHT SECRETS  OF $88.94, WHO'S PHONE NUMBER 213-814-1438 I CALLED AND INITIALLY GOT THE SAME MESSAGE. AFTER TRYING REPEATEDLY I FINALY GOT SOMEONE ON THE LINE. IT WAS AFTER THIS, BEFORE JULY 31/09 THAT I RECEIVED THE  FREE TRIAL BOTTLE. IT WAS SHIPPED FROM TORONTO, ONTARIO, BUT I COULD NOT TRACK DOWN THE COMPANY THAT SHIPPED IT.


I HAVE ASKED FOR A REFUND OF THE $88.94 AT LEAST TEN TIMES BOTH BY PHONE AND BY EMAIL. I GET RESPONSES SUCH AS, "RETURN THE BOTTLE TO US AND WE WILL REFUND YOUR MONEY", OR  " WILL YOU TAKE $20.00 TO SETTLE THIS MATTER", OR ANOTHER ONE WAS "WE HAVE A TRACKING NUMBER SHOWING YOU RECEIVED THE SHIPMENT" I TRACKED THE TRACKING NUMBER, IT REFRED TO THE FREE TRIAL BOTTLE.


I HAVE TOLD THEM IN EVERY WAY I CAN THINK OF THAT I HAVE NOT RECEIVED THE SHIPMENT THEY HAVE CHARGED ME FOR TO NO AVAIL, THEY KEEP ASKING FOR A BOTTLE I DO NOT HAVE BECAUSE I DID NOT RECEIVE IT. I CAN'T SEND BACK WHAT I DON'T HAVE. ALL I WANT IS A REFUND. NOTHING MORE, NOTHING LESS.


I NOTICED ON YOUR WEBSITE THAT YOU HAVE TWO OTHER COMPLAINTS AGAINST THIS COMPANY LIKE MINE, MAYBE WE SHOULD HOOK UP AND START A CLASS ACTION AGAINST THIS COMPANY. I  AM SURE THAT THERE OTHERS OUT THERE THAT HAVE RUN INTO THE SAME PROBLEM WITH THIS COMPANY OF MANY  NAMES.


IS THERE SOMETHING YOU CAN DO TO RECTIFY THIS SITUATION.


This report was posted on Ripoff Report on 10/04/2009 02:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/GREEN-TEA-PURITY/-California-/GREEN-TEA-PURITY-T-WEIGHT-SECRETS-NXT-SUPPLEMENTS-GREEN-TEA-PURITY-WEIGHT-LOSS-SUPPLEMENT-504017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

FURTHER INFORMATION ON MY BATTLE WITH GREEN TEA PURITY

AUTHOR: EVA-MARIA DEVINE - (Canada)

I HAVE CONTINUED TO EMAIL THEM ON A REGULAR BASIS, INCREASING DAILY THE AMOUNT THEY OWE WITH SERVICE CHARGES AND INTEREST. I HAVE ALSO REQUESTED REPEATEDLY THAT THEY SEND ME THEIR MAILING ADDRESS AND TODAY THEIR FAX NUMBER. THEY HAVE NOT RESPONDED TO THE REQUEST FOR THE ADDRESS AND I DOUBT THEY WILL SEND THEIR FAX NUMBER. THEY DON'T SEEM TO BE TAKING ME VERY SERIOUSLY, AND WITHOUT AN ADDRESS/LOCATION I CANNOT SEND REPORTS TO THEIR NEIGHBOURING BUSINESSESS.

BUT I CAN KEEP UPDATING MY PROGRESS OR LACK OF IT ON RIPOFF REPORTS, AND IF NOTHING ELSE GIVE THEM A BLACK EYE.

THEY ARE NOW ALSO GOING UNDER THE NAME ACAI SUPPLEMENTS AND COLO CLEANSER. BEWARE OF THIS COMPANY, THEY DO NOT HONOUR THEIR COMMITMENTS, THEY WILL HAPPILY TAKE YOUR MONEY, BUT WHEN IT COMES TO SENDING YOU THE PRODUCT YOU ODERED, YOU WILL PROBABLY HAVE TO FIGHT FOR IT. THIS COMPANY HAS NO INTEGRITY, NO LOYALTY TO IT'S CUSTOMERS, AND NO CONCIENSE WHEN IT COMES TO CHEATING YOU. THEY HIDE BEHIND NUMEROUS COMPANY NAMES, AND WILL USE EVERY TRICK IN THE BOOK TO MAKE YOU FEEL IT'S YOUR FAULT, THEY ARE INNOCENT OF ANY BLAME OR MISTAKES. BUT IN THE SAME BREATH THEY WILL MAKE YOU OFFERS OF PARTIAL REFUNDS. I HAVE BEEN OFERED $20.00 AMD $40.00, BOTH OF WHICH I HAVE DECLINED.

EVE DEVINE, RODNEY, ONT. 

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#2 Author of original report

GREEN TEA PURITY,

AUTHOR: EVA-MARIA DEVINE - (Canada)

GREEN TEA PURITY, AS WELL AS OTHER NAMES THEY GO BY, IS PLAYING A SILENCE CAMPAIGN. I HAVE SENT THEM EMAILS EVERYDAY, CALCULATED SERVICE CHARGES AND INEERST AND ADDING THAT TO THE PREVIOUS DAYS BALANCE.

I DON'T THINK THEY TAKE ME VERY SRIOUSLY, BUT I SHAL PERSEVERE.

I WISH I COULD FIND A FAX NUMBER FOR THEM, THEN I WOULD FAX THEM EVERYDAY. BUT THEIR WEBSITES HAVE BEEN DORMANT, AND A NEW ONE THEY HAVE IS NOT WORKING PROPERLY EITHER. THEY SEEM TO BE UNREACHABLE.

IF ANYONE HAS ANY INFORMATION ON HOW TO CONTACT THEM PLEASE POST ON HERE OR ON FACEBOOK. HOPEFULLY I'LL FIND IT.

 

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#3 Author of original report

GREEN TEA PURITY

AUTHOR: EVA-MARIA DEVINE - (Canada)

OCT. 24/09


Further to my report on Green Tea Purity, the following has happened so far. I have sent them emails every day, updating the amount hey owe me. Each day I add on a service charge and interest. In return they have set me emails asking for my visa number, the dates of the charges, the amounts and who the chargee named on my nisa was. I have given them each piece of information they have asked for.


Today, Oct. 24/09 I received an email from Green Tea Purity advising me that they were sending me another trial bottle of their supplement and charging my visa for $5.00+. I did not request another trial bottle or sign up for further product at any time and I informed them of this immediately upon opening the email. I have also advised them that if they charged my visa I would have them chrged with credit card fraud/theft.


Of course I have not heard anything further from them as yet, but I am sure I will before too long.


eva-maria devine


rodney, ontario


 

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