- Report: #869900
Report - Rebuttal - Arbitrate
Complaint Review: GREENDOT MONEY CARD
GREENDOT MONEY CARDMONROVIA, CA Internet United States of America
GREENDOT MONEY CARD WALMART GREENDOT, GREENDOT, GE MONEY BANK, SYNOVOUS BANK GREENDOT CORP IS A FRAUD & CONTINUES 30DAYS LATER TO HOLD MY $6,000 TAX REFUND Internet
*Author of original report: Anybody else have any useful suggestions? 31 DAYS STILL NO RESOLUTION
*Consumer Comment: The IRS may be the root of the problem.
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Stillno direct number and every rep that answers an actual phone line gives the same run around, "we just received your documents and it will be 10 business days!" I have REFAXED all the documents including a NOTARIZED LETTER THAT REQUIRED MY ID TO GET which should have over-rode any and all other documents they requested. You would think,right???????????????????????????????????
WRONG! I am beyond frustrated, I dont know what else to do. I wrote the Better Business Bureau, called my local tv station and awaiting a response from them. But the only response I need is from Greendot to unlock my card.
The best part...they have a voicemail that PROMISES TO RETURN YOUR CALL WITHIN 2 BUSINESS HOURS. i HAVE LEFT 4 MESSAGES, are they on Japan's time?
Does anybody else know what I can do?
This report was posted on Ripoff Report on 04/17/2012 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/GREENDOT-MONEY-CARD/internet/GREENDOT-MONEY-CARD-WALMART-GREENDOT-GREENDOT-GE-MONEY-BANK-SYNOVOUS-BANK-GREENDOT-CORP-869900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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