- Report: #869900
Report - Rebuttal - Arbitrate
Complaint Review: GREENDOT MONEY CARD
GREENDOT MONEY CARDMONROVIA, CA Internet United States of America
GREENDOT MONEY CARD WALMART GREENDOT, GREENDOT, GE MONEY BANK, SYNOVOUS BANK GREENDOT CORP IS A FRAUD & CONTINUES 30DAYS LATER TO HOLD MY $6,000 TAX REFUND Internet
*Author of original report: Anybody else have any useful suggestions? 31 DAYS STILL NO RESOLUTION
*Consumer Comment: The IRS may be the root of the problem.
Stillno direct number and every rep that answers an actual phone line gives the same run around, "we just received your documents and it will be 10 business days!" I have REFAXED all the documents including a NOTARIZED LETTER THAT REQUIRED MY ID TO GET which should have over-rode any and all other documents they requested. You would think,right???????????????????????????????????
WRONG! I am beyond frustrated, I dont know what else to do. I wrote the Better Business Bureau, called my local tv station and awaiting a response from them. But the only response I need is from Greendot to unlock my card.
The best part...they have a voicemail that PROMISES TO RETURN YOUR CALL WITHIN 2 BUSINESS HOURS. i HAVE LEFT 4 MESSAGES, are they on Japan's time?
Does anybody else know what I can do?
This report was posted on Ripoff Report on 04/17/2012 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/GREENDOT-MONEY-CARD/internet/GREENDOT-MONEY-CARD-WALMART-GREENDOT-GREENDOT-GE-MONEY-BANK-SYNOVOUS-BANK-GREENDOT-CORP-869900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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