• Report: #1096941

Complaint Review: GRIP from GoWireless

  • Submitted: Mon, November 04, 2013
  • Updated: Mon, November 04, 2013

  • Reported By: BJF — Little Egg Harbor New Jersey
GRIP from GoWireless
Las Vegas, Nevada USA

GRIP from GoWireless Holy Nonsense and BS!! Las Vegas Nevada

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I have been paying for this service since 2011.  I just got an email that my fees are to be increased in January by $2 making my monthly payment $7.99.  I called today to replace my exhisting phone as the battery doesn't hold a charge.  I was informed that although I have been paying 2 years @ $5.99 a month(a total of $143.76) I have to pay $75 to get a new phone!  

I have no idea how this so called insurance company thinks that they are helpful at all to Verizon customers.  My phone is totally old and has NO smart phone capabilities, I could sell it for like five bucks, yet to get a service I have been paying towards for 2 years, I need to give 75 dollars???!!!  

The rep told me to just go to Verizon to get a better phone cheaper, hmmm...I don't have that option as this is on a family plan and other members have used all available upgrades.  Thanks for NOTHING you stupid rip-off company!

Oh and it would have been nice to know they are not Verizon because when I tried to get a new phone at the store, they told me I had no insurance even though I had been paying since I bought the phone!!!!!

Obviously I told GRIP that this "service" was not worth my money and they needed to immediately cancel my coverage.  They billed me yesterday, but said that I will be reimbursed...We shall see about that!

Sincerely, Not holding my breath as I am too annoyed anyway!

This report was posted on Ripoff Report on 11/04/2013 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/GRIP-from-GoWireless/Las-Vegas-Nevada/GRIP-from-GoWireless-Holy-Nonsense-and-BS-Las-Vegas-Nevada-1096941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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