• Report: #313755

Complaint Review: GROWING RICH WITH GOOGLE

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  • Submitted: Sat, March 01, 2008
  • Updated: Tue, March 04, 2008

  • Reported By:bayboro North Carolina
GROWING RICH WITH GOOGLE
2620 S. MARYLAND PARKWAY LAS VEGAS, Nevada U.S.A.

GROWING RICH WITH GOOGLE I ORDER A CD GROWING RICH WITH GOGGLE FOR A 1.99 FEE I WAS CHARGE 29.95 ON MY CREDIT CARD AND HAVE BEEN CHARGED THAT FOR THE PAST 3 MONTHS LAS VEGAS Nevada

*UPDATE Employee: Resolution Offer

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I was emailed an ad and invited to join the goggle success team i used my credit card and order the cd for a $1.99 fee i have received nothing else i have been charge on my credit card the amount of 29.95 for the past 3 months i have tried to contact this company several times and the line is always busy they have no email address of which i am aware of i want all my monies returned to me now edward

Edward
bayboro, North Carolina
U.S.A.

This report was posted on Ripoff Report on 03/01/2008 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/GROWING-RICH-WITH-GOOGLE/LAS-VEGAS-Nevada-89109/GROWING-RICH-WITH-GOOGLE-I-ORDER-A-CD-GROWING-RICH-WITH-GOGGLE-FOR-A-199-FEE-I-WAS-CHARGE-313755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Edward for any misunderstandings that may have occurred when he placed his order for the CD. Easy Google Profit comes with a 7 day free trial to our members website where we offer one on one live chat assistance as well as 50+ tutorial videos and other information to help our client be successful with our program for $39.95 a month currently (Previously was $29.95). It also comes with two fast action bonuses first is a 14 day free trial to Grant Master that give our clients access to our Grant Resources website that is normally a $39.95 monthly charge for a reduced charge of $7.95 a month; as you are already a member of another of our programs.

This site offers access to one of the largest grant data bases. Where you can find both government and private foundation grantors. It offers information updated regularly from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone.

We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

Edward, please contact customer service at 866-396-5695 Monday-Friday 9 am - 9 pm Eastern Standard Time. There you will find a helpful agent waiting to assist you with your account concerns.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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