- Report: #271706
Complaint Review: GSA/SBA EXPRESS
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| GSA/SBA EXPRESS GSA/WBAEXPRESS.COM
Las Vegas, Nevada U.S.A. |
|
GSA/SBA EXPRESS Unauthorized charge to my Chase Visa Ripoff Las Vegas Nevada
*Consumer Comment: Actually read the complaint.
*UPDATE Employee: Resolution Offer
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Bob
Bellingham, Washington
U.S.A.
This report was posted on Ripoff Report on 08/31/2007 06:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/GSASBA-EXPRESS/Las-Vegas-Nevada/GSASBA-EXPRESS-Unauthorized-charge-to-my-Chase-Visa-Ripoff-Las-Vegas-Nevada-271706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Actually read the complaint.
AUTHOR: Bart - (U.S.A.)
SUBMITTED: Thursday, October 25, 2007
First and foremost I offer an apology for the breakdown in service Bob obviously experienced. Bob, if you come back to read this; please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718 Monday-Friday 9 am-9 pm Eastern Time.
If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Bob. Hopefully, I will hear from him soon so that we can get this resolved.
Sincerely,
Ryan R.
