- Report: #246927
Report - Rebuttal - Arbitrate
Complaint Review: GSA/SBA Express, Grant Writer Pro
GSA/SBA Express, Grant Writer Pro2620 S. Maryland Pkwy, #859-A Las Vegas, Nevada U.S.A.
GSA, SBA Express, Grant Writer Pro Ripoff, dishonest and fraudulent billing Las Vegas Nevada
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I'm not a rocket scientist, but that doesn't seem like "free" to me!
I promptly found your sight and found Ryan's email address and wrote the following:
"My name is Terry _____ and I just found out I have been getting billed by your company every month for something I had no idea I was going to be billed for! When I accepted the free CD and paid the original shipping charge, I thought that was it UNLESS I ASKED for something more.
Info was sketchy and I was led to believe I would only be billed for things I requested or services related to using the CD after using it for 14 days( which I have never even put in my computer). The way I understood it was that WHEN I began USING the program, at the end of the 14 days, IF I decided to continue with the program, I could then specify what services I would want and monthly charges would be assessed.
Because I feel I was mislead and fraudulent charges are being withdrawn from my account, I request a full refund be made to my account - I will gladly send the CD back, completely intact if you like.
I hope this will be resolved and I will not have to pursue other avenues of restitution. I would appreciate a quick reply and finalization to this issue."
This was about $5.95 charges every month. I have not received an answer back.
Since that time, my wife discovered we are also being charged $29.95/month for "Grant Writer Pro" membership which we never joined. Saying that because one doesn't respond we are going to start charging for services and memberships is fraud, plain and simple!
I sent another email to Ryan, but doubt I will get any response.
This report was posted on Ripoff Report on 05/04/2007 04:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/GSASBA-Express-Grant-Writer-Pro/Las-Vegas-Nevada-89109/GSA-SBA-Express-Grant-Writer-Pro-Ripoff-dishonest-and-fraudulent-billing-Las-Vegas-Neva-246927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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