- Report: #1145386
Report - Rebuttal - Arbitrate
Complaint Review: GUARDIAN PROTECTION
GUARDIAN PROTECTION, Select State/Province USA
GUARDIAN PROTECTION / BOBS FURNITURE GOOF PROOF IS A JOKE NY
*Consumer Comment: bobs and gaurdian protection
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Dealing with Bob's Discount Furniture Goof Proof Protection plan is a joke. I purchased a bedroom set for my child (white) when the paint started chipping off I contacted them - THEY couldnt fix - and gave me the run around for months... I finally just threw out the entire set / losing my money. Earlier this year I contacted Goof Proof for a $1200 couch that had a puncture in it.
Because I was driving I told the representative to email me the filing information, I never received the email. I've contacted them several times and even contacted Bobs / messages left by myself and my boyfriend... Months later after consistantly harrassing them I received a call telling me it was too late... WHY deal with a company that doesnt honor what you pay for?????
This report was posted on Ripoff Report on 05/09/2014 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/GUARDIAN-PROTECTION-/Select-StateProvince/GUARDIAN-PROTECTION-BOBS-FURNITURE-GOOF-PROOF-IS-A-JOKE-NY-1145386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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