• Report: #755150

Complaint Review: GUARDSMAN

  • Submitted: Tue, July 19, 2011
  • Updated: Tue, July 19, 2011

  • Reported By: Urbina123 — kearny New Jersey United States of America
PO BOX 88010 GRAND RAPID, Michigan United States of America

GUARDSMAN VALSPAR CORPORATION Paid for fabric protection/spot remover, Guardsman will not colmply due to my "wording" GRAND RAPID, Michigan

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I had paid for the spot removal on couches when purchased in 2008. 2010 i started contacting Guardsman to have this issue resolved. I was denied at first because papers were received to late, then  I was informed that the "wording" cleaning meant they could not service me. I went to store lever on several occasions and was told the same. An employee at Gaurdsman informed me due to my wording the plan was not obligated. All I am asking is for some stains to be removed from the couches, not a cleaning on the couches. I was informed to get couches professionally cleaned then  contact Guardsman to come to remove what ever was left by that company. I would have to shop proof of this service before Guardsman would comply.                               

This report was posted on Ripoff Report on 07/19/2011 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/GUARDSMAN/GRAND-RAPID-Michigan-49518/GUARDSMAN-VALSPAR-CORPORATION-Paid-for-fabric-protectionspot-remover-Guardsman-will-not-755150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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