Report: #573720

Complaint Review: GUNCLIP DEPOT

Submitted: Tue, February 23, 2010
Updated: Thu, July 12, 2012

Reported By: rass — LEWISTON North Carolina United States of America

GUNCLIP DEPOT

22760 SHADYGROVE CIR WILDEMAR, California United States of America

Phone: 9516099740
Web:
Category:

GUNCLIP DEPOT GUN MAGS TOOK ME WILDEMAR, California

*Consumer Comment: Reputable Vendor

*REBUTTAL Owner of company: Unhappy customer

*REBUTTAL Owner of company: More info needed

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0Author 1Consumer 2Employee/Owner

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I PURCHASED A GUNCLIP FOR A PPK WALTHER. I FOUND OUT THAT IS WAS ACTUALLY A PPK/S. I CALLED GUNMAG AND ASKED IF I COULD RETURN IS AND WAS AUTHORIZE TO RETURN IT. I NEVER RECEIVED A REFUND. WHEN I CALLED GUNMAG AND ASKED FOR A REFUND I WAS TOLD THEY HAD NOT RECEIVED THE RETURN, BUT HE WOULD LOOK IN A BOX THAT IT MAY BE IN. IT WASN'T THERE. HE DID NOT OFFER TO CHECK HIS INVENTORY TO SEE IF HE HAD A CLIP THAT WAS EXCESS INVENTORY OR OFFER ANY OTHER IDEAS, HE JUST HUNG UP. WHO DO YOU THINK LOST THE RETURN, THE USPS OR GUNMAG?

This report was posted on Ripoff Report on 02/23/2010 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/GUNCLIP-DEPOT/WILDEMAR-California-92595/GUNCLIP-DEPOT-GUN-MAGS-TOOK-ME-WILDEMAR-California-573720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

0Author 1Consumer 2Employee/Owner

Updates & Rebuttals

#1 Consumer Comment

Reputable Vendor

AUTHOR: Don - (United States of America)

SUBMITTED: Thursday, July 12, 2012

I recently purchased a magazine from this vendor. After placing the order, I read the negative comments listed here and became worried. The magazine arrived in a timely fashion and was exactly as advertised. I will purchase from this vendor again.

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#2 REBUTTAL Owner of company

Unhappy customer

AUTHOR: Gunclip Depot - (United States of America)

SUBMITTED: Monday, June 11, 2012

we have received no return merchandise from this customer so the customer files a complaint because we would not issue a refund. we do not need to check our inventory to know what has or has not come back to us. we have asked the customer to provide a tracking number or signature confirmation and he will not respond. we think we have been very fair with this customer.

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#3 REBUTTAL Owner of company

More info needed

AUTHOR: Gunclip Depot - (United States of America)

SUBMITTED: Wednesday, February 24, 2010

We have read this report and are unable to make a determination as we do not know who the customer is.

If we informed this person that we did not receive a returned magazine it means just that. The customer needs to provide delivery confirmation so that this can be resolved.

We will gladly issue a refund to this person once we have determined that the item was purchased from us (we get calls from time to time from people calling about products ordered from other companies) and we have received the item he claims to have returned.

Bill warren

gunclip Depot

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