• Report: #495168

Complaint Review: Gallup Building & Design LLC (Lindal dealer)

  • Submitted: Tue, September 15, 2009
  • Updated: Sun, September 27, 2009

  • Reported By: Steve & Nicole — Seattle Washington USA
Gallup Building & Design LLC (Lindal dealer)
3726 Pacific Highway East Tacoma, Washington United States of America

Gallup Building & Design LLC (Lindal dealer) Lindal Cedar Homes Tacoma Dealer misrepresents cost by 35%, keeps $20,000 deposit Tacoma Washington

*Consumer Suggestion: Another Lindal unregistered General Contractor

*Consumer Comment: Look for rebuttal's at the bottom of the page that you posted your complaint. We had the EXACT same experience with Lindal Cedar Homes in Seattle.

* : You're not the only one scammed in Washington

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In late 2007 my wife and I were told by Lindal's Tacoma dealer that we could own a home similar to the handsome prow model displayed on the lot and it could be built "easily for $150/foot." That included materials, construction and infrastucture.  So we eagerly signed on the line and paid the dealer a deposit over $20,000. 

 

Months later, after many requests for quotes from area Lindal contractors (they were apparently too busy to deal with us) we received estimates from two contractors that placed actual cost at about $225/foot, 50% higher than the estimate and our budget.  We were forced to cancel the project then requested a partial refund, appreciating that some custom work had been done on the standard model design and it deserved fair compensation. 

 

Nothing happened--no response from the dealer after several weeks of trying to contact him about the refund.  Finally we received a letter from Lindal's corporate attorney stating that all the funds ($20,000+) had been used up and no refund would be paid.  I sent a detailed letter to Lindal headquarters hoping for empathy and was told instead that they could not help us because they had provided per the terms of the contract, and in addition, there were personal relationships between Lindal management and the dealer that they didn't want to compromise.  Besides that, "they were hurting too."

 

In mid-2009 I filed a complaint with the Washington State Attorney General's Office which was forwarded to the dealer, and a month later I received another letter from the corporate attorney, this time accusing me of "fenagling the numbers" and still claiming that the house could easily be built for $150/foot.  After all, they charged, I had not included the full finished basement in the plans.  And once again, my request for a refund was denied.

 

The fact is that the basemen in our plan was completely open and unfinished --Lindal was not even referring to the correct file.  The AG's office advised us that they could do nothing more than offer resources for us to fight Lindal in court (aka a phone list of attorneys we could hire)-- and continue to collect more consumer complaints.  Not much help when we are virtually broke by this time.

 

We are now seeking other families in the Seattle area who have had similar experiences with Lindal.  Lindal's sales practices are grossly misleading and their policies unfair to their customers, some like us whom have lost most of their life savings in unrefunded deposits. Their misrepresentations have to be stopped before they hurt even more people.

 

This report was posted on Ripoff Report on 09/15/2009 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gallup-Building-Design-LLC-Lindal-dealer/Tacoma-Washington-98424/Gallup-Building-Design-LLC-Lindal-dealer-Lindal-Cedar-Homes-Tacoma-Dealer-misrepresen-495168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Another Lindal unregistered General Contractor

AUTHOR: Edwin - (U.S.A.)

A check with the Washington State Department of Labor and Industries requires that General Contractors be registered / licensed.

Gallup Building and Design is NOT listed as being registered with the State of Washington! Although Gallup Building & Design claims to be and offer general contracting services on the Lindal website.

While Lindal claims all their dealers to be "Experts", one would expect an expert that needs to be licensed and registered within their state would be! And the only reason that they would not be is that they are tryting to hide something!

Please file a complaint with the Washington State Department of Labor and Industry, the FTC and the Washington State Attorney General (They often look the other way unless many complaints are received).

Post your complaint everywhere you can on the Net to help prevent others from being victimized by the Lindal family of thieves!




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#2 Consumer Comment

Look for rebuttal's at the bottom of the page that you posted your complaint. We had the EXACT same experience with Lindal Cedar Homes in Seattle.

AUTHOR: Seattle washington - (U.S.A.)

You can see our story below yours!  The best way to resolve your situation would be to contact others who have successfully gotten their deposit back from Lindal or their local Dealer.  Yes, there are those who have received their money back. Making your story public, as you have here, is the first step.

The next step would be to communicate with others in your area. You are welcome to use one of the websites listed in the rebuttal to make contact with others in your situation.   

 

 

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#3

You're not the only one scammed in Washington

AUTHOR: Edwin - (U.S.A.)

I see you are the second victim on Ripoff from Washington State having this very same problem. The Lindal band of Gypsy thieves all go to the same school of deceptive business practices! Please read the report filed by Steve and Mariam on Ripoff!

You will be able to contact them by through the lindalripoffs website or fraudbusters at hotmail. They have a fairly good attorney and they may be able to give you a helping hand! Plus either of these two contacts can help you maintain your sanity as Lindal, their totally dishonest and deceptive dealer and their attornies try to convince you that the Lindal way of doing business is YOUR fault!

You may also be able to contact Paul S a Seattle attorney that helped another Lindal victim several years ago. He is very good and is open to helping other Lindal customers.

As an ex Lindal customer I have experienced firsthand the lies, deception, fraud, kickbacks, bogus charges, inflated charges, veiled threats from the dealers attorney, the conspiracy between Lindal in Seattle and out of state dealers to deceive you from the very begining! You are not the first and you won't be the last!

Sir Walter's "Cedar kingdom" shows signs of ROT to the very core! Make noise and lots of it! Post everywhere about your problem. Consumeraffairs website also has some recent Lindal postings! Another source for complaints is Homeowners against Deficient Dwellings (HADD). They have just created a space for Lindal complaints and have a ton of information about arbitration. Lindals favorite weapon!

Best Regards to Robert W Lindal and his band of common thieves!

From Another Ex Lindal Customer who got his money back by suing the dealer and throwing the Lindal difference back in their faces!








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