I placed an order with Gamepal.com. 40 days passed and within that time they created a level 19 character which barely matched the criteria I paid for. I paid for 2 software licenses (they never offered to send them to me) and for their power leveling services. I was not happy with Gamepal.com progress and asked for a refund. The order stated 100% money back gaurantee. They never acknowledged my requests for a refund and only when I filed a complaint with paypal did they respond. They threatened to cancel the order (they never really started) and then said the order was fulfilled and money was returned. This never happened.
They blatantly lied about the 100% satisfaction guarantee, never sent me the software I purchased, and are telling paypal.com that they fullfilled the requirements of the order. They literally stole my money and are trying to get away from it.
They will steal from you given the opportunity. If they cannot fullfill you order before the time in which paypal offers protection you should be very wary of them. They have stolen from me and are actively trying to get away with it.
Keep in mind, I physically purchased two software packages from them, they were never received. Not to mention the level 19 character they produced in 40 days.
This is blantant theft and I was a fool to trust them, please learn from my example, it costs me over $1000. My order was for two software packages and a level 70 decked out character. They took the money and ran. I just hope that I'm doing enough to stop them.