• Report: #1061388

Complaint Review: Gametag.com

  • Submitted: Sun, June 23, 2013
  • Updated: Sun, June 23, 2013

  • Reported By: Robert — Australia Other
Gametag.com
Internet, Florida USA

Gametag MMO-trading company Internet Florida

*Author of original report: All issues have been fully resolved

*REBUTTAL Individual responds: Things got worse

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15/06/13: (After completing 1st form)

Thank you for your submission.

This email is to confirm that we've received your account submission and are ready to offer you $92.21 for your account at this time.

If you'd like to accept this offer, please fill out the 2nd page acceptance form located after you have received this offer. If you exited our website, please go back and resubmit your account to view this 2nd page. If you are unable to view this 2nd page, please try a different web browser or contact support.

Your account submission information is located below. Please keep this information for your records.

Account Submission Offer ID: A2376347
Our Quote Offer: $92.21
Date Submitted: 2013-06-15 00:42:22

 

(After completing 2nd form)

Thank you for your submission. [continued below]....

.....

An agent will now review your order. Please make sure all information is accurate so we can avoid any delays that could occur with your order. If all information is accurate, no additional work is required to be completed on your end. Please wait for an agent to contact you by email if we have any additional questions.
...
If you are looking for an update on your submission order status, please use the information we provided below in order to track your submission.

Account Submission Offer ID: 2376347

17/06: I got a request for further info to which I replied straight-away.

Thank you for your account submission. Please reply back to this e-mail with your payment information below:

Thank you for your account submission. Please reply back to this e-mail with your contact information below: 

 

19/06: We're still waiting for your reply on all e-mails sent to you. If you need us to send them, please let us know so we can proceed. (WTF??? Didn't I send you the emails)

 

I got really pissed and impatient when they didn't respond immediately and started spamming their facebook and Livechat and on Sitejabber.com. That's when I got their attention (it was 7am in Florida where their business is based). 

 
I am putting your transaction on hold for the time being until you have calmed down. We're not going to be able to proceed when you're spamming our facebook, using profanity, posting on other peoples inquiries, and not professionally treating this transaction seriously. 
 
Please let us know when you have stopped so we can proceed. If it happens again, your transaction will be put on hold until you have spoken with Legal which may require a licensed attorney to present you. 
 
Rachael Lester
Submission Support: Agent IV
Accounts Department
 
I stopped being a p***k
 
Okay good.
 
I'll have an update for you shortly as we are extremely backed up but the agent that was working on your submission who had back to back double shifts will be back in the office within a hour.
 
Rachael Lester
Submission Support: Agent IV
Accounts Department
 
I accused them of stealing my account and that they can't do anything with my LOL account other than sell to sm else which I can detect via LOLKING. Then they gave my password back
 
Robert,
 
I'm releasing the password back to you right now until the moment the payment has been sent as I didn't realize that your account information had actually been changed. Password is xxxxxxx.
 
I just spoke to the agent working on your submission and he is extremely backed up. He will be resending you e-mails shortly. 
 
Apologize for the long wait here. This is not our usual process. 
 
Rachael Lester
Submission Support: Agent IV
Accounts Department

21/06: 

Greetings,
 
Thank you for your submission.
 
Will have this expedited today for you. Thank you for remaining patient.

Rachael Lester
Submission Support: Agent IV
Accounts Department

23/06: 

Greetings,
 
Thank you for contacting support. 
 
I will have an agent look into this now.
 
Thank You!
 
Valeria Garcia
Technical Support: Agent II
Accounts Department
 
Back to f*king square 1. Nothing has happened to status. Still "Assigned to Agent". I'm very pissed off and did some investigation with my rudimentary HTML. Found out that most accounts they're selling are "Awaiting your Reply"...very suspicious as this means their owners weren't paid hence "stolen" or "given away".
Evidence: Very sophisticated scam or really slow business that is running on a tight budget.

 


This report was posted on Ripoff Report on 06/23/2013 04:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gametagcom/Internet-Florida/Gametag-MMO-trading-company-Internet-Florida-1061388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

All issues have been fully resolved

AUTHOR: Robert - ()

Reflecting back here, I was a bit too harsh on them and I'll take blame for some of the things as I did spam and threaten them and I was a bit out of line. I needed the money and after being scammed on other sites, I simply had enough. My last post here, they told me they were no longer interested because of constantly cursing and spamming them. I went nuts because I need the money badly.

I did eventually give them another chance in December. I was patient and they did process my payments. I lost a bit of value on the accounts but that's fine. I just wanted to move on from this and this is the only company I could find that was willing to pay.

Just be patient. They are legit though and there truly isn't any other direct company that is willing to pay.

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#2 REBUTTAL Individual responds

Things got worse

AUTHOR: Robert - ()

Typical scammers are worried about their backs i.e. Facebook and websites like this. Others have commented quick service and payment upon being threatened with account recovery. Clearly they don't want to reveal themselves as full-blown scammers. 

Ignoring my emails/blocking my messages is a no no and using legal as a cover is pretty nice. I know you don't always scam but enough so u guys can make money but not enough to avoid the trickle of Facebook likes.

Nice try, you got my smurf. I know some creep from Gametag is going to read this within 48hrs.

You should delete my Gametag account or sell my account without me knowing. 

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