Gametag.com Customer service is non-existent. Internet

I submitted my account to this company for purchase about 3 weeks ago and they have not finished the completion of this transaction.  This company has taken my financial information and account information when it was submitted.  Their customer support on the website is misleading and non-existent.  There is no 24/7 live help chat and this company does not reply to emails you send them.  The FAQs on their website is misleading and timeframe stated are to allow them to make fraud before you can act.  There is only one way communication through email and that is if they find something wrong with accessing your account.  I have emailed them countless times in regards to this concern and have tried live chat for the past two weeks to no avail.  I would recommend not doing any business or giving out your financial information with this company due to the lack of communication they provide you.