Gametag.com Gametag won't help me with my ff11 account after it was hacked by the original owner! I keep sending them emails and no response.. Even brought the insurance for my character on ff11.. and still no an Internet, Internet
*Author of original report: They got my account back and gave me a gift certificate
*Consumer Comment: No one can help
*Consumer Comment: You're screwed
*General Comment: This is why you don't buy old characters...
My friend and I decided to join a game we used to play about 5 years ago, but instead of starting all the way over we decided to buy characters ( Final Fantasy 11) from a site called www.gametag.com. I purchased my character on there.. cost about 1450 dollars and as a gift my dad gave me the money to pay for it. So once I paid for it.. it took a month for me to get the character.. I asked them why and they said that the original account owner has to take the transfer money that i sent to the site.. that took a month.. Once they emailed me with my character that i paid for I automatically joined up and switched servers to a server where all my friends were. The character had really nice gear ..hence why i paid so much for it.. and I was having a great time playing it.. till about 2 weeks ago I was getting complications from the game.. whenever I logged on.. it said someone else was logged on from another terminal... mind you I don't give out my information to anyone especially after I paid 1500 bucks for my character..
so I called some of my friends who were on the game and my character was logged on and I wasn't even playing on it..they changed the emails to my account.. also they were playing on my character with my credit card! So I asked my friends to figure out who was on my character and they said that it was the original owner and that his character was hacked! I was so mad because he was the one that sold the character and now he has it back and changed all the info.. I called Square Enix and they said in order for me to change the account back to me I would need the original owner name and his bdate.. Gametag was suppose to have change the info to my name once i purchased the character and they haven't done that.. I email them several of times and they haven't done anything except sending me emails saying they have received the email from me.. and so far about almost 3 weeks now they haven't done anything.. also the credit card is still being used on the account thats mine.. and I just don't know what to do..my friends on FF11 told me that the character has dumped all my items that i worked hard for about 4 months and goes around telling everyone that he hacked my account and wanted it back! Gametag hasn't done anything but took my money and gave me promises about getting the account back for me..
I shelled out 1500 dollars and i been ripped off.. Please help me .. Im getting really angry with this and just feel like everything I done was for nothing and the money my dad gave me was for nothing and I really don't want to get him involved because he's a lawyer and I just don't want to go through the hassle for this.
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